Catherine Kong

After understanding customer needs and budget, we provide various satisfactory design solutions without affecting product quality or design concept. While communicating with customers, quickly complete floor plans, 3D drawings, 3D drawings and material samples, so that customers can better understand. Follow up the detailed drawings of the processed products in the later stage, confirm the product size and material with the supplier, and provide technical support for installation.

Familiar with the product information of the company's various brands and their after-sales service work, patiently dealing with customer problems and providing customers with accurate and practical knowledge. Understand the company's technical staff arrangements and help customers solve problems as soon as possible.

Handle the daily affairs in the store, including front desk reception, replying to customer messages and emails, etc. Recording customization needs, arranging appointments and other schedule records. Display and organize products in the store. Participate in the planning of promotional activities to increase product sales.

• Exceeded goals every month, got Super Star Award title consecutively. Service with a friendly and polite attitude, deal with problems calmly. Colleagues get along well and help each other.