Catherine Kim
Diamond Bar
Summary
Accomplished District Manager experienced in directing sales, staffing and operations for multiple stores and large staffs. Exceptional leader of growth initiatives and new concepts for promotions, product launches and sales initiatives.
Overview
24
24
years of professional experience
Work History
Morning/Afternoon Supervisor
Walnut Valley School District (Quail Summit)
04.2021 - Current
- Assist with preparations for school opening
- Supervise and assist in the morning to ensure kids enter the classrooms safely
- Assist in the library to check books in and out
- Supervise Recess and outside breaks/activities to ensure kids are safe, and adhering to safety guidelines
- Assist teacher with various needs in class room
- Help kids feel at ease and at home by creating a fun and happy environment alongside teachers and all other adult staff
- Ensure playground safety by being vigilant and close
- Ensure classroom safety by being vigilant and involved with class activities
- Assist with minor scrapes and bruises with empathy and band aids
- Cheerlead kids and teacher daily to be a model of positivity
District Manager
Verizon Wireless Plus
09.2006 - 10.2015
- Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Optimized in-store merchandising, brand presentation and inventory availability and focus.
- Created various selling and merchandising programs impacting bottom line performance.
- Exceeded sales targets with motivational approaches focused on continuous improvement and strategic goal attainment.
- Improved operational standards, personnel moves, and merchandising strategies.
- Built positive and productive relationships with store and field leadership.
- Supervised 12 locations to enforce high-quality standards of operation
District Manager
Verizon Fuse
01.2005 - 01.2006
- Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
- Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales.
- Optimized in-store merchandising, brand presentation and inventory availability and focus.
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
- Created various selling and merchandising programs impacting bottom line performance.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Modeled best practices for sales and customer service.
- Built positive and productive relationships with store and field leadership.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Supervised 11 locations to enforce high-quality standards of operation
General Manager/Store Manager District Trainer
Ulta
01.2000 - 01.2005
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Education
No Degree - Humanities
University of California, Riverside
Riverside, CA01.2000
High School Diploma -
Diamond Bar High School
Diamond Bar, CA09.1997
Skills
- Staff Development
- Staff Management
- Business Operations
- Employee Training
- Sales Planning
- Employee Retention
- Financial Reporting
- Business Development
- Inventory Maintenance
- Performance Appraisals
- Market Strategy
- Key Performance Indicators (KPIs)
- Training Programs
- Succession Planning
- Staff Recruiting
- Budgeting
Timeline
Morning/Afternoon Supervisor
Walnut Valley School District (Quail Summit)
04.2021 - Current
District Manager
Verizon Wireless Plus
09.2006 - 10.2015
District Manager
Verizon Fuse
01.2005 - 01.2006
General Manager/Store Manager District Trainer
Ulta
01.2000 - 01.2005
No Degree - Humanities
University of California, Riverside
High School Diploma -
Diamond Bar High School
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