Dynamic leader with a proven track record at Casaka Coffee Wholesale & Distributions, enhancing operational excellence and fostering organizational leadership. Skilled in strategic planning and crisis management, I've driven revenue growth and cultivated strong partnerships. My approach emphasizes integrity, team building, and achieving beyond expectations, with a focus on impactful employee relations and operational improvements. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Hi, I’m
Catherine Kathuri
Calgary,AB
Summary
Overview
19
years of professional experience
Work History
Casaka Coffee Wholesale & DistributionsCalgary, Alberta
President
04.2020 - Current
Job overview
- Hired and managed 35 employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
- Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
- Attended conferences geared towards self, employee and the company's development.
- Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
- Reduced operational costs through strategic cost management initiatives.
Alberta Health Services
Environmental Services Housekeeper
07.2013 - Current
Job overview
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris in a unit with a capacity of 800
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
Mama's Coffee
Coffee Exhibition Conference
11.2023 - 11.2023
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting providing support and guidance to 35 employees.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
Shifra and Puah & Mount Royal University
Student-Midwifery
09.2018 - 04.2023
Job overview
- Educated expectant parents on pregnancy, childbirth options, nutrition, breastfeeding, newborn care, and family planning.
- Provided postpartum care, including monitoring physical recovery, infant feeding support, and emotional well-being assessments.
- Maintained accurate patient records and documentation in accordance with professional and legal requirements.
- Promoted informed choice through client-centered education sessions on topics such as pregnancy wellness, birth options, infant feeding choices, and postpartum self-care strategies.
- Conducted antenatal visits, assessing patients'' well-being and addressing any concerns or complications that arose during pregnancy.
- Improved maternal and newborn health outcomes by providing prenatal care, labor support, and postpartum care.
- Reduced intervention rates by promoting evidence-based practices in prenatal care and childbirth.
- Supported clients experiencing high-risk pregnancies by collaborating closely with obstetricians and other healthcare specialists to ensure optimal care.
- Assisted in childbirth deliveries, ensuring the safety of both mother and baby.
- Supported clients through labor and birth by offering pain relief techniques, emotional support, and physiological guidance.
Kenya Midwifery Association in Nairobi KenyaCalgary, Alberta
Speaker at a Midwifery Project
05.2019 - 05.2019
Job overview
- Delivered compelling presentations to engage audiences and enhance understanding.
- Improved audience satisfaction by tailoring talks to their interests.
- Collaborated with event organizers to ensure seamless execution of speeches.
- Prepared content for speeches to effectively communicate key messages.
- Enhanced audience engagement with dynamic speaking techniques.
- Conducted research to ensure accuracy of information presented.
- Adapted speaking style to suit various audience demographics.
- Facilitated interactive Q&A sessions to address audience queries.
- Improved event feedback scores by delivering memorable speeches.
- Utilized storytelling techniques to make presentations more relatable.
- Engaged with audience members post-event to gather valuable feedback.
- Developed presentation materials to support speech delivery.
Alberta Solicitor General
Administrative Assistance
07.2006 - 07.2013
Job overview
- Supported researchers by providing administrative assistance with grant applications, budget management, and progress reports.
- Facilitated smooth operations by providing administrative assistance to the site manager and over 100 staff members.
- Supported loan officers with administrative assistance.
- Provided administrative assistance to the Corporate Communications team as needed.
- Supported project teams by providing administrative assistance, leading to timely project completion.
- Provided administrative assistance as needed, contributing to an efficient workflow within the office environment.
- Completed daily administrative assistance functions to support team.
- Supported clinical staff by providing efficient administrative assistance during peak periods.
- Enhanced tenant satisfaction by promptly addressing concerns and providing efficient administrative assistance.
- Supported law enforcement officers by providing administrative assistance and completing clerical tasks as needed.
Education
Mount Royal UniversityCalgary, None
Bachelor of Science from Midwifery
University Overview
- Awarded employee scholarship, 2020 from Alberta Health Services
- Recipient of Alberta government grant, 2019, 2020,
- Continuing education in Midwifery
Skills
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
- Crisis management
- Operations management
- Staff training
- Project management
Accomplishments
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 15 staff members.
- Collaborated with team of 6 in the development of midwifery practices in Kenya.
Languages
English
Full Professional
Swahili
Native or Bilingual
Affiliations
Affiliations
- AWE- Alberta Women Enterpreneurs
- Alberta Midwives
- Kenya association of midwives
- Kenya chamber of commerce
- Alberta Health Services
Interests
- Outdoor Recreation
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Rafting
- Board & Card games
- Enjoy participating in breathing, alpha-beta music, and simple exercises for overall physical and mental well-being
Timeline
Coffee Exhibition Conference
Mama's Coffee
11.2023 - 11.2023
President
Casaka Coffee Wholesale & Distributions
04.2020 - Current
Speaker at a Midwifery Project
Kenya Midwifery Association in Nairobi Kenya
05.2019 - 05.2019
Student-Midwifery
Shifra and Puah & Mount Royal University
09.2018 - 04.2023
Environmental Services Housekeeper
Alberta Health Services
07.2013 - Current
Administrative Assistance
Alberta Solicitor General
07.2006 - 07.2013
Mount Royal University
Bachelor of Science from Midwifery
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