Catherine Kaahwa
Student
Ottawa ,ON
Summary
Energetic and customer-focused sales associate with proven experience in a fast-paced retail environment. Committed to delivering exceptional customer service and driving sales through product knowledge and effective communication. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
- Entered accounts data using and reconciled all monthly accounts
- Executed company directed programs and promotions
- Made accountability for all petty cash
- Handled supplier enquiries and complaints
- Analyzed and filed receipts and evidence of transaction.
Sales Associate
Walmart Warehouse
- Greeted and assisted customers in finding products, providing information, and handling transactions to ensure customer satisfaction
- Maintained a neat and organized sales floor, ensuring all products were well-stocked and presented in an appealing manner
- Worked collaboratively with team members to achieve sales targets and deliver high-quality service
- Utilized product knowledge to make recommendations and upsell additional items to enhance the customer experience
- Assisted in inventory management, including receiving, stocking, and organizing merchandise within the warehouse.
General Merchandise Associate
Walmart
05.2023 - 05.2024
- Balanced multiple responsibilities simultaneously during peak times while remaining focused on delivering exceptional service experiences.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Developed strong relationships with regular clientele which led to increased loyalty towards our general merchandise offerings.
- Continually assessed departmental performance against established goals, implementing strategies to drive continuous improvement in sales and customer satisfaction.
Personal support worker
St. Joseph's continuing care
Cornwall , ON
01.2023 - 11.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Real Canadian super store- Pc express
05.2021 - 12.2022
- Managed and fulfilled online grocery orders accurately and in a timely manner to meet customer expectations
- Ensured quality control by carefully selecting and packaging items while adhering to food safety and hygiene standards
- Communicated effectively with customers to handle order modifications, substitutions, and timely pickups
- Collaborated with team members to optimize order picking, packing, and delivery processes to enhance overall department efficiency
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a positive and professional attitude.
Education
Skills
- Excellent interpersonal and communication skills
- Strong product knowledge and ability to make relevant recommendations
- Proficient in cash handling and POS systems
- Team player with a collaborative attitude
- Ability to work effectively in a fast-paced and dynamic retail environment
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Computer Skills
Certification
Psw cerfecate
Timeline
General Merchandise Associate
Walmart
05.2023 - 05.2024
Personal support worker
St. Joseph's continuing care
01.2023 - 11.2023
Real Canadian super store- Pc express
05.2021 - 12.2022
Sales Associate
Walmart Warehouse
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