Catherine Duguay

· Develop annual corporate operational budgets and determine reserve fund contributions. Implement fee schedules and collection of arrears when necessary, and manage invoices.

· Chair Board of Director and Annual General Meetings; produce the agendas, meeting packages and minutes.

· Liaise with Board of Directors and contractors to define project or service requirements, scope, and cost, and drive timely project completions.

· Solicit quotes/tenders and negotiate contracts, facilitating all property maintenance work and capital projects.

· Support all residents keeping them informed, and holding 24-hr emergency on-call shifts.

· File and manage all corporate documentation.

• Hired and oversaw subcontractors to meet project needs.
• Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
• Completed projects on time and within budget through meticulous scheduling and coordination of resources.
• Adhered to building codes and regulations in planning and construction phases for full project compliance.
• Obtained construction permits and verified compliance with relevant regulations.

• Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
• Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
• Assisted sales team with completing customer transactions and managing issues.
• Developed strong client relationships for repeat business and increased referrals.

• Communicated with students to foster written and oral proficiency.
• Utilized various teaching strategies to accommodate diverse learning styles and needs within the classroom.
• Established positive rapport with students, fostering an environment of trust and open communication.
• Implemented effective classroom management techniques to maintain an orderly learning environment while addressing behavioral issues promptly and fairly.

• Assisted with demonstrations for upholstered furniture to showcase functionality.
• Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
• Designed upholstered goods and managed product development from prototyping to line production, and reported on sales analysis.

• Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
• Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
• Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
• Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.