Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catherine D. Truscott

Fallbrook

Summary

Adaptable professional with extensive experience in customer service and team leadership. Proven ability to efficiently manage cash and assist customers in high-pressure environments. Committed to fostering positive experiences and ensuring operational excellence.

Overview

7
7
years of professional experience

Work History

Cashier

Ralphs Grocery
Temecula
07.2022 - 12.2024

Processed payments via cash, credit, debit, EBT, and mobile wallets.

Issued receipts, processed refunds, and managed loyalty points to enhance customer satisfaction.

Verified customer IDs for age-restricted purchases including alcohol and tobacco.

Opened and closed register lanes based on customer traffic patterns to optimize service flow.

Balanced cash drawer at the beginning and end of each shift.

Bagged groceries efficiently, prioritizing safety by placing heavy items at the bottom.

Operated barcode scanners to scan items quickly and accurately.

Caregiver

Estancia Senior Living
Fallbrook
06.2022 - 07.2022

Assisted senior residents with daily living activities, including bathing, dressing, and mobility.

Monitored physical and mental condition changes, reporting observations to nursing staff.

Administered medications and treatments per care plans and physician instructions.

Fostered a positive environment that encouraged participation in social and therapeutic activities.

Store Associate

Grocery Outlet
Fallbrook
05.2020 - 09.2020

Stocked shelves and impulse-buy racks during low checkout traffic periods.

Returned abandoned items to appropriate aisles to maintain store organization.

Cleaned and sanitized conveyor belts, registers, and bagging areas daily.

Customer Service Representative

Payless Shoe Source
Fallbrook
04.2018 - 10.2018

Provided customer assistance by greeting clients, advising on sizes and styles, and answering promotion inquiries.

Processed transactions at point of sale, handling cash and card payments, returns, and exchanges.

Maintained store upkeep through organizing shoe racks, restocking inventory, and ensuring a clean sales floor.

Monitored sales floor to prevent theft while adhering to store security protocols.

Sandwich Artist

Subway
Fallbrook
10.2017 - 01.2018

Prepared high-quality custom sandwiches, salads, and wraps in fast-paced environment.

Delivered friendly customer service while managing high-volume orders.

Maintained strict food safety and sanitation standards through diligent cleaning and restocking procedures.

Education

Highschool graduate -

Fallbrook Union Highschool
Fallbrook, CA
01-2017

Some online college experience -

Palomar College
San Diego, CA

Skills

  • Team leadership
    Physical labor
    Administrative management
    Cash handling
    Sanitation practices
    Telephone communication
    Food safety standards
    Sales proficiency
  • Payment processing
  • Cash handling
  • Customer service
  • Point of sale

Timeline

Cashier

Ralphs Grocery
07.2022 - 12.2024

Caregiver

Estancia Senior Living
06.2022 - 07.2022

Store Associate

Grocery Outlet
05.2020 - 09.2020

Customer Service Representative

Payless Shoe Source
04.2018 - 10.2018

Sandwich Artist

Subway
10.2017 - 01.2018

Highschool graduate -

Fallbrook Union Highschool

Some online college experience -

Palomar College
Catherine D. Truscott