Possessing exceptional interpersonal and communication skills, both verbal and written, I am bondable, loyal, flexible, and prompt. I demonstrate meticulous attention to organization and time management. My leadership skills are evident in employee relations, mentorship, and leading a productive, cooperative team focused on results. With an eye for detail, I ensure accuracy. I seek a position that will challenge my customer service skills and allow me to contribute to an organization's overall strategy.
Overview
23
23
years of professional experience
Work History
Packaging Associate
Genpak
01.2014 - 12.2023
Improved packaging efficiency by streamlining processes and implementing new techniques.
To pack on all thermoforming machines including auto packer
Ensure product meets quality standards.
Ensure correct quantity is packed.
Well-rounded knowledge of quality of all products
Assistant Account Representative
MMP Enterprises
02.2006 - 12.2014
Enhanced client satisfaction by promptly addressing inquiries and resolving issues related to accounts.
Assisted in the preparation of financial statements for accurate reporting and decision-making purposes.
Contributed to team success by collaborating with colleagues on account management tasks.
Improved store efficiency by receiving, processing, and organizing incoming shipments promptly.
Customer Service
Home Depot
01.2001 - 06.2006
Processed customer service orders promptly to increase customer satisfaction.
Met customer service goals and exceeded customer expectations.
Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
Managed customer service inquiries and complaints for customer satisfaction.
Education
No Degree - Computer Upgrades, Windows, Excel, Powerpoint
Academy of Learning
Toronto, ON
04.2000
High School Diploma -
Heydon Park Secondary School
Toronto, ON
06.1975
Skills
Product Packaging
Product packing
Shipping and receiving
Complaint resolution
Product Knowledge
Cash Handling
Guest Services
Education And Professional Development
Heydon Park Secondary School, 1975, Ontario Secondary School Diploma
Academy of Learning, 2000-Present, Computer Upgrades. Lotus. Windows. Excel. Powerpoint
Art Classes, 2011
Timeline
Packaging Associate
Genpak
01.2014 - 12.2023
Assistant Account Representative
MMP Enterprises
02.2006 - 12.2014
Customer Service
Home Depot
01.2001 - 06.2006
No Degree - Computer Upgrades, Windows, Excel, Powerpoint