Catherine Dixon
Sunderland,ON
Summary
- Possessing exceptional interpersonal and communication skills, both verbal and written, I am bondable, loyal, flexible, and prompt. I demonstrate meticulous attention to organization and time management. My leadership skills are evident in employee relations, mentorship, and leading a productive, cooperative team focused on results. With an eye for detail, I ensure accuracy. I seek a position that will challenge my customer service skills and allow me to contribute to an organization's overall strategy.
Overview
23
23
years of professional experience
Work History
Packaging Associate
Genpak
01.2014 - 12.2023
- Improved packaging efficiency by streamlining processes and implementing new techniques.
- To pack on all thermoforming machines including auto packer
- Ensure product meets quality standards.
- Ensure correct quantity is packed.
- Well-rounded knowledge of quality of all products
Assistant Account Representative
MMP Enterprises
02.2006 - 12.2014
- Enhanced client satisfaction by promptly addressing inquiries and resolving issues related to accounts.
- Assisted in the preparation of financial statements for accurate reporting and decision-making purposes.
- Contributed to team success by collaborating with colleagues on account management tasks.
- Improved store efficiency by receiving, processing, and organizing incoming shipments promptly.
Customer Service
Home Depot
01.2001 - 06.2006
- Processed customer service orders promptly to increase customer satisfaction.
- Met customer service goals and exceeded customer expectations.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Managed customer service inquiries and complaints for customer satisfaction.
Education
No Degree - Computer Upgrades, Windows, Excel, Powerpoint
Academy of Learning
Toronto, ON04.2000
High School Diploma -
Heydon Park Secondary School
Toronto, ON06.1975
Skills
- Product Packaging
- Product packing
- Shipping and receiving
- Complaint resolution
- Product Knowledge
- Cash Handling
- Guest Services
Education And Professional Development
- Heydon Park Secondary School, 1975, Ontario Secondary School Diploma
- Academy of Learning, 2000-Present, Computer Upgrades. Lotus. Windows. Excel. Powerpoint
- Art Classes, 2011
Timeline
Packaging Associate
Genpak
01.2014 - 12.2023
Assistant Account Representative
MMP Enterprises
02.2006 - 12.2014
Customer Service
Home Depot
01.2001 - 06.2006
No Degree - Computer Upgrades, Windows, Excel, Powerpoint
Academy of Learning
High School Diploma -
Heydon Park Secondary School