Summary
Overview
Work History
Education
Skills
Education And Professional Development
Timeline
Generic
Catherine Dixon

Catherine Dixon

Sunderland,ON

Summary

  • Possessing exceptional interpersonal and communication skills, both verbal and written, I am bondable, loyal, flexible, and prompt. I demonstrate meticulous attention to organization and time management. My leadership skills are evident in employee relations, mentorship, and leading a productive, cooperative team focused on results. With an eye for detail, I ensure accuracy. I seek a position that will challenge my customer service skills and allow me to contribute to an organization's overall strategy.

Overview

23
23
years of professional experience

Work History

Packaging Associate

Genpak
01.2014 - 12.2023
  • Improved packaging efficiency by streamlining processes and implementing new techniques.
  • To pack on all thermoforming machines including auto packer
  • Ensure product meets quality standards.
  • Ensure correct quantity is packed.
  • Well-rounded knowledge of quality of all products

Assistant Account Representative

MMP Enterprises
02.2006 - 12.2014
  • Enhanced client satisfaction by promptly addressing inquiries and resolving issues related to accounts.
  • Assisted in the preparation of financial statements for accurate reporting and decision-making purposes.
  • Contributed to team success by collaborating with colleagues on account management tasks.
  • Improved store efficiency by receiving, processing, and organizing incoming shipments promptly.

Customer Service

Home Depot
01.2001 - 06.2006
  • Processed customer service orders promptly to increase customer satisfaction.
  • Met customer service goals and exceeded customer expectations.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
  • Managed customer service inquiries and complaints for customer satisfaction.

Education

No Degree - Computer Upgrades, Windows, Excel, Powerpoint

Academy of Learning
Toronto, ON
04.2000

High School Diploma -

Heydon Park Secondary School
Toronto, ON
06.1975

Skills

  • Product Packaging
  • Product packing
  • Shipping and receiving
  • Complaint resolution
  • Product Knowledge
  • Cash Handling
  • Guest Services

Education And Professional Development

  • Heydon Park Secondary School, 1975, Ontario Secondary School Diploma
  • Academy of Learning, 2000-Present, Computer Upgrades. Lotus. Windows. Excel. Powerpoint
  • Art Classes, 2011

Timeline

Packaging Associate

Genpak
01.2014 - 12.2023

Assistant Account Representative

MMP Enterprises
02.2006 - 12.2014

Customer Service

Home Depot
01.2001 - 06.2006

No Degree - Computer Upgrades, Windows, Excel, Powerpoint

Academy of Learning

High School Diploma -

Heydon Park Secondary School
Catherine Dixon