Catherine Dirks

BGO

01.2008 - Current

Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Processed incoming and outgoing mail and packages according to established procedures.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Purchased and maintained office supplies.
Assisted with onboarding of new employees.