Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Catherine Desmarchais

St Telesphore,Canada

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Homemaker

Self employed
St telesphore, QC
09.2020 - Current

I take amazing care of my four children and all household needs.

Office Manager

Northwinds
Summerstown, Ontario
07.2019 - 09.2020
  • Managed daily office operations to ensure efficiency and organization.
  • Developed and maintained filing systems for important documents and records.
  • Implemented office policies to improve workflow and communication among teams.
  • Oversaw inventory management of office supplies and equipment procurement.
  • Assisted in budgeting processes by tracking expenses and managing invoices.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.

Patient Support Specialist

Novartis
Dorval, Quebec
02.2019 - 09.2020
  • Provided patient support through effective communication and problem-solving strategies.
  • Coordinated with healthcare professionals to ensure seamless patient care delivery.
  • Educated patients about medication usage and potential side effects clearly.
  • Handled incoming phone calls and scheduled appointments.
  • Maintained accurate records of all patient interactions and activities.

Office Manager

ABFI
Baie-D'Urfe, Quebec
10.2015 - 02.2019
  • Managed daily office operations to ensure efficiency and organization.
  • Supervised administrative staff to enhance team productivity and collaboration.
  • Developed and maintained filing systems for important documents and records.
  • Oversaw inventory management of office supplies and equipment procurement.
  • Trained new employees on office procedures and software tools to ensure compliance.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Supervised staff members, organized schedules and delegated tasks.

Education

John Rennie High School
Pointe-Claire, QC

Skills

  • Office administration
  • Document management
  • Budget tracking
  • Office procedures
  • Inventory management
  • Team supervision
  • Problem solving
  • Effective communication
  • Attention to detail
  • Time management

Languages

English
First Language
French
Beginner (A1)
A1

Timeline

Homemaker

Self employed
09.2020 - Current

Office Manager

Northwinds
07.2019 - 09.2020

Patient Support Specialist

Novartis
02.2019 - 09.2020

Office Manager

ABFI
10.2015 - 02.2019

John Rennie High School
Catherine Desmarchais