Catherine Castillo
Mississauga,Ontario
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
25
25
years of professional experience
Work History
Returns Clerk / Seasonal Lead
Radial Inc / Ebay Enterprise
12.2015 - Current
- Process credit and returns within trained areas
- Ability to follow all processes as documented, able to write routine reports and correspondence
- Managed staff and oversees team of employee and motivates them to do their job efficiently.
Picker / Packer / Putter- Outbound Associate
Radial Inc / Ebay Enterprise
08.2015 - Current
- Knowledge of using RF scanner to scan bar codes
- Ability to read scanner, computer screens or hard copy to identify product to pick and locating products within the facility and pick in accordance with established procedures
- Solid understanding of day to day operations
- Consistent in meeting UPH or better target in trained areas
- Cross trained in other departments and most inbound process.
- Knowledge of picking and packing products with our clients, The Children's Place, Gymshark, Carters, La Senza and Estee Lauder.
Personal Support Worker
RED CROSS CARE PARTNERS
04.2014 - 10.2014
- Community Provide clients with their activities of daily living
- Coordinate and assist clients with daily chores, feeding, bathing, dressing
- Provide skilled care to all clients based on their individual needs.
Production Lead/Production Coordinator
SYMCOR INC.
02.2000 - 12.2012
- Process customer statements for regular day to day production
- Assist Clients with issues and inquiries
- Orient new employees to the jobs/applications being process
- Provide backup relief to Team Leads and mentor operators/clerks
- Coordinate with key departments (ie Print, Stationery, Data Centre).
Education
Personal Support Worker Certificate -
Humber College
06.2014
CPR and First Aid - HCP Level Canadian Red Cross -
Humber College
08.2013
Skills
- Extremely focused and detail oriented
- Excellent interpersonal, good communication and team building skills
- Quality Control
- Workplace Safety
- Shipping procedures
- Exceptional interpersonal skills, able to work independently and as a beneficial team member, enjoys the challenge of learning and developing new skills
- Has the ability to work under pressure of stringent deadlines and great with multitasking
- Great Client relation skills
- Basic Microsoft Office including Word and Excel
- Warehouse Experience
- Warehouse Operations
- Order Processing
- Professionalism
Timeline
Returns Clerk / Seasonal Lead
Radial Inc / Ebay Enterprise
12.2015 - Current
Picker / Packer / Putter- Outbound Associate
Radial Inc / Ebay Enterprise
08.2015 - Current
Personal Support Worker
RED CROSS CARE PARTNERS
04.2014 - 10.2014
Production Lead/Production Coordinator
SYMCOR INC.
02.2000 - 12.2012
Personal Support Worker Certificate -
Humber College
CPR and First Aid - HCP Level Canadian Red Cross -
Humber College
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