Compassionate and detail-oriented medical assistant with hands-on experience in taking vital signs, performing venipuncture, and conducting ECGs. Known for effective problem-solving and ensuring compliance with health regulations. Ready to contribute expertise to a dynamic healthcare team.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant
Charles I. Okonkwo, MD Inc.
08.2025 - Current
Administrative duties such as verify patient insurance, create referrals, answer phones, and file paperwork in patient charts.
Schedule appointments for new and existing patients.
Collect co-payments.
Greet patients warmly upon arrival to office and check them in.
Maintain accurate list of new and existing patients.
Collect needed medical records from other clinics, hospitals, and facilites.
Manage patient records using EHR system.
Assist physician with patient examinations and medical procedures.
Accurately collect vital signs and document patient information.
Perform clinical procedures such as electrocardiograms, spirometry test, and vascular test for ordering physician.
Download results after procedures onto patient charts for physician to review.
Perform venipuncture for lab specimen collection.
Administer injections while adhering to safety guidelines.
Perform basic lab tests such as blood glucose levels.
Prepare patients for echocardiograms.
Place holter monitor on patients and give instructions for care.
Download holter monitor results and upload to patient charts.
Prepare examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room.
Maintain inventory and order materials needed for the office.
SHIFT LEADER/CASHIER
Panda Express Restaurant Group
03.2022 - Current
Supervise team members to ensure efficient food preparation and service.
Delegate tasks to employees and monitor activities and task completion.
Provide exceptional customer service and maintain a positive attitude throughout the shift.
Supervise the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Ensure compliance with health and safety regulations during shifts.
Resolve customer complaints promptly to maintain satisfaction and loyalty.
Monitor food quality and presentation to meet company standards consistently.
Assist in training new employees on shift operations.
Verify that cash drawers contain correct amounts of money during opening and closing shifts.
Operated the POS system to manage the cash register, ensuring accurate cash handling and record-keeping.
CASHIER
L&L Hawaiian BBQ
02.2020 - 10.2023
Assisted guests with ordering, and provided excellent customer service.
Maintained cleanliness and organization of the lobby and register area.
Trained new cashiers on operations and standards.
Restocked items as necessary.
FRONT DESK ASSOCIATE
Sam's Club
02.2019 - 10.2019
Greet members warmly, and check memberships as required.
Assist members with inquiries regarding memberships or credit cards.
Set up deliveries for members through third-party services.
Assist members in opening lines of credit by directly calling bank to set up new accounts.
Manage returns for guests.
Managed multi-line phone system, directing calls to appropriate departments.
Assisted in training new front desk staff on procedures and customer service standards.
Handled payment processing and provided customers with receipts and proper bills and change.
Handled various administrative tasks such as filing paperwork, entering data into computer systems, photocopying documents.
SANDWICH ARTIST
SUBWAY Restaurants
10.2014 - 10.2018
Prepared fresh sandwiches using proper food-handling techniques.
Operated the cash register, processing customer transactions accurately.
Maintained the cleanliness of work stations.
Prepared vegetables needed throughout the day.
Trained new employees on sandwich preparation techniques.
Completed opening, closing, and shift change tasks by following company guidelines.
Assisted in inventory management by restocking supplies and monitoring expiration dates.
FLORAL DESIGNER
Lupita's House of Flowers
10.2012 - 06.2015
Designed custom floral arrangements for special events.
Assisted customers with floral selection, design, and arrangements.
Assisted in planning seasonal promotions to attract new customers.
Maintained inventory of fresh flowers and supplies for daily operations.
Managed online ordering systems to ensure all orders were created on time.
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