Catherine Cairns
Stirling,ON
Summary
To secure a position within a field that would utilize my personable demeanor, and results-oriented work ethic. I relish the opportunity of bringing all my personal experience and training to a full-time position within a well-established organization.
Overview
22
22
years of professional experience
Work History
Material Follow-Up Coordinator of the Launch Team
General Motors of Canada (on contract for Ryder Logistics)
- Coordinated incoming flow of automotive material with suppliers to support future model builds
- Ensured material was scheduled for timely delivery into the Oshawa Car Assembly Plant, then segregated, and stored in designated pilot hold area
- Tracked and recorded late shipments, notified plant personnel, dock and/or off-source dock to verify delivery time, track late shipments and part shortages.
Customer Service Representative
Schuetz Canada
09.2022 - 10.2023
- Enter customer’s Purchase Orders into SAP and send out confirmations to customers
- Handle inbound calls from purchasing agents with questions regarding orders
- Reconciling customers issues / order issues
- Assisted Sales Representative with internal Pricing of products
- Create RMA’s and Credits for returned products
- Create Open Order Report for daily Production Meetings
- Track monthly and year over year numbers and create report
- Organized Sales Meeting for Company Executives and Christmas Luncheon for employees.
Administrative Support
General Motors of Canada (on contract for Bartech Technical)
10.2009 - 12.2019
- Provide administrative support to the Senior Leadership
- Manage calendars for Plant Manager, Assistant Plant Manager & Comptroller, schedule travel arrangements, complete expense reporting
- Managed departmental records, training and invoices according to record management policies
- Administrator of GM’s Goal Metrics, scorecard, and annualized business plan
- Providing monthly updates to Leadership
- Liaise with Plant management to ensure all deadlines are met for the submission of scorecards and BPDs
- Maintain Boardroom bookings, teleconference video bookings, and IT support for boardrooms
- Main point of contact for any inquiries into the Plant
- Oversee the pricing, purchasing, and approval from the Plant Manager and Plant Comptroller of all stationery purchases for the Plant
- Reconciliation of corporate credit cards
- Issue SAP Purchase Orders
- Provided administrative support to team, including calendar management and price sourcing
- Plant’s Fundraising Administer, primary contact for all fundraising campaigns and special events, specifically, Durham Children’s Aid Foundation, Lakeridge Health Cancer Foundation, United Way and Run for the Cure.
Records Manager
General Motors of Canada (on contract for Ryder Logistics)
01.2005 - 12.2008
- Monitored, reviewed, analyzed, and corrected inventory material adjustments and communicated loss/gains
- Coordinated counts requests between floor personnel and Tier II warehouses
- Minimized obsolete inventory and expedited transportation costs by accurately calculating and managing material overbuys.
Customer Service Representative
Mackie Moving Systems
11.2001 - 01.2004
- Single source contact for specific accounts, arranging for accurate, timely, and professional execution in all aspects of employee relocations
- In-depth knowledge of cross-border and international customs issues related to relocation.
Education
High School Diploma -
Roussain Academy
Skills
- Administrative Support to Executives
- MS Office Proficient
- Oral and Written Communication
- SAP Proficient
- Attention to Detail
- Time Management
- Planning and Organizational Skills
- Creative Problem Solving
- Customer Focused
- Fundraising Experience
Coursework
- Photography 1 and 2, Durham College, Oshawa, Ontario, 2004/2005
- Introduction and Advanced Photoshop, Durham College, Oshawa, Ontario, 2002/2003
- Introduction to MacIntosh, Durham College, Oshawa, Ontario, 2002/2003
- Introduction to Microsoft Excel, 2001
Training
Health and Safety Training, General Motors of Canada Corporate Required Training, General Motors of Canada
Timeline
Customer Service Representative
Schuetz Canada
09.2022 - 10.2023
Administrative Support
General Motors of Canada (on contract for Bartech Technical)
10.2009 - 12.2019
Records Manager
General Motors of Canada (on contract for Ryder Logistics)
01.2005 - 12.2008
Customer Service Representative
Mackie Moving Systems
11.2001 - 01.2004
Material Follow-Up Coordinator of the Launch Team
General Motors of Canada (on contract for Ryder Logistics)
High School Diploma -
Roussain Academy
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