Dynamic Nursing Supervisor with extensive experience at Carefor Health and Community Services, excelling in patient treatment planning and clinical leadership. Proven track record in staff mentoring, enhancing performance metrics, and developing comprehensive care plans. Committed to quality improvement and fostering professional development within nursing teams.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Nursing Supervisor
Carefor Health and Community Services
06.2016 - Current
Home care nurse from 2016-2022, Nursing Supervisor 2022-present
Responsible for the supervision of all nurses in the clinic and district programs
Responsible for the onboarding and orientation of new staff members
Answered questions and addressed concerns from employees via email, phone and in person
Completing coaching visits with nurses to teach new skills or develop care plans for complex clients
Working within the management team to improve performance metrics
Discussed patient care and treatment with care team members to optimize intervention plans and care delivery
Assisting coordinators in planning nurse's schedules
Investigated and independently resolved complaints from staff, physicians, Ontario Health at Home and patients by leveraging clinical judgment and management expertise
Supervised, directed, and motivated high-quality performance from nursing staff
Completed performance appraisals
Promoted professional development opportunities to encourage nurses to pursue continuous training.
Performance Management
Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns
Being part of multiple local and provincial committees related to Best Practice in Palliative Care, Supply Management working groups, etc.
Educated patients and families on treatment procedures and answered questions for thorough home care plans
Responsible for attending huddles with members of Ontario Health at Home and the leadership at the Retirement Homes that Carefor provides services to
Being part of patient safety meetings with Ontario Health at Home to develop care plans for at risk clients
Registered Practical Nurse
Queensway Carleton Hospital
04.2020 - 10.2024
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options
Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities
Monitored patient reactions to drugs and carefully documented findings
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols
Managed care from admission to discharge
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches
Provided direct patient care, stabilized patients, and determined next course of action
Primary assignment was on the COVID unit providing acute care, but was also floated to other units
Assistant Director of Care
Valleystream Manor Retirement Community
01.2015 - 06.2016
Oversaw staff education and training, medication administration, nursing care and personal care
Responsible for the supervision of roughly 35 staff members and up to 170 residents
Resolved problems, complaints, grievances or concerns impacting care delivery or outcomes
Set and updated staff schedules, delegated assignments and monitored performance
Coordinated care with external agencies to best support resident needs
Audited charts and medication records to check compliance
Conducted admissions assessments to determine patient conditions and risk levels
Assisted with development and execution of marketing strategies to maintain occupancy levels
Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees
Registered Practical Nurse
ParaMed Home Health Care
09.2011 - 12.2014
Home Care Nurse and Flu Clinic Nurse
Responsible for basic and advanced wound care, compression therapy, peripheral IV initiation and maintenance, NPWT, CVAD care and maintenance, medication administration, IV therapy, palliative care, chemotherapy symptom management, CADD pump management
Supported patients and their families in the home setting
Collaborated with other members of the interdisciplinary care team to ensure patient safety and quality of life
Education
Diploma - Registered Practical Nursing
Algonquin College
Ottawa, None
06.2011
Criminology And Sociology
University of Ottawa
Ottawa, ON
Skills
Patient services coordination
Patient treatment planning
Job performance evaluations
Medical documentation
Clinical quality improvement
Patient assessment
Staff mentoring and coaching
Clinical leadership
Care planning
Patient care management
Quality improvement
Languages
English
Native or Bilingual
Certification
Current registration in good standing with the College of Nurses of Ontario
Personal Support Worker at Carefor Health & Community Services - Corporate OfficePersonal Support Worker at Carefor Health & Community Services - Corporate Office