Catherine Bedic
Pointe Claire,Quebec
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Always willing to take on added responsibilities when needed.
Bringing solid understanding of office procedures , excellent communication skills, talent for spotting areas in need of improvement with excellent problem solving skills
Equipped with willingness to learn, and poised to contribute to team success and achieve positive results.
Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
30
30
years of professional experience
Work History
General Manager of Operations/Owner
TOMKEM TRANSPORT INC.
08.2007 - 04.2021
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, dispatch, systems, and procedures.
- Established standard operating procedures that enhanced employee performance.
- Increased revenue growth by identifying new business opportunities.
- Trained, coached and mentored staff to support smooth adoption of new dispatch program.
- Developed and maintained relationships with customers and suppliers.
- Managed all accounting, sales, marketing and customer account operations efficiently.
Education
High School Diploma -
Verdun Catholic High School
Verdun, QcSkills
- Operations and Administrative management
- Business analysis & development
- Transportation logistics oversight
- Staff management
- Decision-making & Problem Solving
- Service excellence
- Financial management, Including P & L and cost control
- Data management
Languages
English
Native or Bilingual
French
Limited Working
Timeline
General Manager of Operations/Owner
TOMKEM TRANSPORT INC.
08.2007 - 04.2021
High School Diploma -
Verdun Catholic High School
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