Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CATHERINE ARIOLA

Scarborough,Canada

Summary

Experienced Pharmacy Assistant with a background in the retail pharmacy environment. Committed to ensuring smooth operations and providing exceptional customer service by addressing individual medication needs. Seeking a Personal Support Worker position to apply skills and make meaningful contributions. With a high level of commitment and drive, prepared to embark on a new career journey and positively impact the lives of those in need.

Overview

4
4
years of professional experience
1
1
Certification

Work History

PHARMACY ASSISTANT / FRONT SHOP MERCHANDISER PT

METRO INC.
08.2022 - Current
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
  • Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.
  • Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
  • Participated in continuous education workshops to stay updated on latest pharmacy practices and regulations

CLEANER

888 GREEN CLEANING SERVICES
10.2020 - Current
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.

PERSONAL SUPPORT WORKER

PRIVATE CLIENT
Toronto, ON
01.2022 - 05.2022
  • Assisted client in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Maintained organization of living spaces through regular cleaning activities.
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.
  • Assisted with daily living activities, running errands, and household chores.
  • Conducted light housekeeping duties to maintain a clean and comfortable living space for client.

PHARMACY ASSISTANT-VOLUNTEER

SHOPPERS DRUG MART
09.2021 - 11.2021
  • Enhanced patient satisfaction by efficiently processing prescriptions and maintaining accurate records.
  • Fostered a culture of continuous improvement within the volunteer team by regularly sharing feedback and suggestions for enhancing efficiency and patient satisfaction.
  • Contributed to a clean and safe environment by adhering to strict hygiene protocols and promptly addressing any potential hazards.
  • Assisted pharmacists in preparing medication dosage forms such as capsules, ointments, or suspensions for dispensing to patients.
  • Monitored inventory expiry dates closely, removing expired items from shelves promptly to maintain regulatory compliance standards.
  • Collaborated with fellow volunteers to create a positive atmosphere, fostering strong teamwork within the pharmacy setting.

Education

PHARMACY ASSISTANT- DIPLOMA -

CDI COLLEGE
Scarborough, ON
11.2021

BACHELOR OF SCIENCE IN - ARCHITECTURE (UNFINISHED)

Don Honorio Ventura State University
Pampanga, Philippines
04.2018

Skills

  • Fast Learner
  • Strong Attention to details
  • Ability to work on Fast faced environment
  • Computer Literacy
  • Adaptability
  • Organization
  • Decision-making
  • Active Listening
  • Medication dispensing
  • Critical thinking

Certification

  • STANDARD FIRST AID CPR/AED LEVEL C

Timeline

PHARMACY ASSISTANT / FRONT SHOP MERCHANDISER PT

METRO INC.
08.2022 - Current

PERSONAL SUPPORT WORKER

PRIVATE CLIENT
01.2022 - 05.2022

PHARMACY ASSISTANT-VOLUNTEER

SHOPPERS DRUG MART
09.2021 - 11.2021

CLEANER

888 GREEN CLEANING SERVICES
10.2020 - Current

PHARMACY ASSISTANT- DIPLOMA -

CDI COLLEGE

BACHELOR OF SCIENCE IN - ARCHITECTURE (UNFINISHED)

Don Honorio Ventura State University
CATHERINE ARIOLA