Catherine Antony
St. Catharines
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Patient Care Team Assistant
Ontario Health athome
09.2022 - Current
- Dedicated Medical Team Assistant with a proven track record of providing superior assistance to medical personnel
- Providing timely, empathetic and respectful first line response to sensitive feedback coming and relating to the care and experience of patients, families and services.
- Experienced in providing administrative support to healthcare facilities and performing tasks such as maintaining patient records, updating patient accounts, and handling all patient and facility correspondence
- Bringing forth excellent customer service skills and an understanding of the medical industry and important medical terminology
- Collaborated with the health care team to establish and manage patient care
- Practiced quality patient care and patient education
Assignment Coordinator
Paramed Home healthcare
10.2021 - 08.2022
- Performed administrative duties such as scheduling meetings, maintaining filing systems, and preparing correspondence
- Responsible for ensuring files are appropriately created, updated and managed in the system, and ensuring progress by organizational guidelines, including escalating files to the appropriate leader to ensure timely file closure.
- Managed branch operations, including scheduling staff and coordinating customer visits
- Demonstrated strong problem-solving skills by identifying and resolving complex technical issues
- Updated and maintained the client database, ensuring accuracy and confidentiality of all data
- Delivered timely and actionable information to support teams handling high-volume assignments.
Homeopathic Physician
Employee state Insurance Hospital
05.2013 - 05.2019
- Developed and implemented patient care plans that improved patient outcomes and satisfaction
- Diagnosed and treated acute and chronic illness/ medical conditions, resulting in patient recovery
- Administered medication ensuring the correct dosage and frequency
- Monitored vital signs and reported changes to the health record, ensuring prompt medical attention when needed
- Assessed the effectiveness of treatments and medications, and adjusted as needed
- Provided expert medical advice to patients and their families
- Designed and implemented health promotion and disease prevention programs
- Presented at conferences and seminars to share knowledge and best practices
- Developed protocols and guidelines to ensure best practices in patient care
- Created and implemented an interactive health education program that engaged participants, increasing the knowledge and health-related behaviors.
Education
Masters Education - Administration, Leadership and Policy
Brock University
02.2021
Bachelor of Homeopathic Medicine & Surgery -
Father Muller Hospital
04.2013
Skills
- Adaptability
- Technical Skills
- Analytical Skills
- Attention to detail
- Leadership Skills
- Presentation building
- Documentation proficiency
- Effective Time Management
- Critical Thinking
- Decision Making
- Patient confidentiality
- Interpersonal communication
Languages
English
Native or Bilingual
Malayalam
Native or Bilingual
Tamil
Native or Bilingual
Hindi
Professional Working
Personal Information
Date of Birth: 11/25/89
Hobbies and Interests
- Reading
- Art
- Learning Languages
Timeline
Patient Care Team Assistant
Ontario Health athome
09.2022 - Current
Assignment Coordinator
Paramed Home healthcare
10.2021 - 08.2022
Homeopathic Physician
Employee state Insurance Hospital
05.2013 - 05.2019
Masters Education - Administration, Leadership and Policy
Brock University
Bachelor of Homeopathic Medicine & Surgery -
Father Muller Hospital
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