Catherine Akpan
Toronto,ON
Summary
Dedicated, professional and experienced cleaner who is highly skilled in understanding protocols and managing hazardous materials. Recognized for exceptional service and problem-solving abilities, I consistently enhance facility hygiene and client satisfaction through meticulous attention to detail and effective time management.
Overview
2
2
years of professional experience
Work History
On-call Cleaner
TBM Service Group
07.2025 - 08.2025
- Cleaned and sanitized offices and restrooms according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
Cleaner
Dominion Pro Cleaning LTD.
02.2025 - 08.2025
- Removed trash, debris and other waste materials from premises.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Organized and used industrial cleaning products following strict safety procedures.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
- Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
- Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
- Upheld cleanliness standards in dining areas, ensuring compliance with health regulations.
- Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
- Supported event setups and teardowns, ensuring venues were returned to their original state promptly.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Confirmed all cleaning tools and equipment were stored properly after use.
Cleaner Helper
Munchi Island
Nigeria
01.2024 - 09.2024
- Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.
- Maintained a healthy environment for building occupants by consistently removing dust, dirt, and allergens from surfaces.
- Upheld company policies regarding safety protocols.
- Improved cleanliness and sanitation by diligently performing daily cleaning tasks.
- Perform daily tasks including vacuuming, dusting and mopping.
- Clean and sanitize kitchen surfaces and utensils.
- Followed clients preferences and maintained confidentiality while working in private residences.
- Supervised the cleaning of busy commercial spaces, such as retail centers, corporate offices and medical facilities.
- Received frequent accolades for exceptional service including multiple “Employee of the Month” recognitions.
Education
Bachelor of Science - Human Anatomy
Cross River University Of Technology
Nigeria.02.2023
Skills
- Technical Skills: skilled in deep cleaning protocols with experience in managing hazardous materials thereby delivering efficient and reliable cleaning results
- Expertise in safety: emergency response and first aid training
- Soft skills: problem solving, clear communication, attention to details and effective time management
Languages
English
Full Professional
Timeline
On-call Cleaner
TBM Service Group
07.2025 - 08.2025
Cleaner
Dominion Pro Cleaning LTD.
02.2025 - 08.2025
Cleaner Helper
Munchi Island
01.2024 - 09.2024
Bachelor of Science - Human Anatomy
Cross River University Of Technology