Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Catharine Roberge

Catharine Roberge

Summerside,PEI

Summary

Reliable, dedicated professional with strong keyboarding, computer and administrative skills. Looking for full time work with the Government of Prince Edward Island. Extensive experience in working in a corrections with clients with mental health and addictions challenges. Also experience in working in medical labs, doctor's offices and hospital settings. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

21
21
years of professional experience

Work History

Peer Support Program

01.2022 - Current
  • Crisis Intervention Stress Management) ASIST (Applied Suicide Intervention Skills Training) Suicide Intervention and Prevention Training

Correctional Sergeant

Hamilton-Wentworth Detention Centre
Hamilton, Ontario
09.2020 - Current
  • Risk Management Team Training Crisis Management Certification
  • Coordinate and deliver care, custody and security within a maximum-security facility for adult male and female offenders.
  • Ensure effective and efficient operation of correctional programs.
  • Direct, guide and supervise staff within a multidisciplinary environment.
  • Responsible for the overall operation of Hamilton-Wentworth Detention Centre while on shift.
  • Interpret and apply existing policies, conduct internal investigations and ensure compliance with institutional and ministry standards of practice.
  • Liaise with various branches within the justice community, as well as Ministry employees, volunteers and community partners.
  • Coordinating operating practices, security procedures and programming.
  • Complete accurate, time efficient and thorough documentation with regards to operational interactions.
  • Conflict and dispute resolution including the ability to de-escalate conflicts between staff, and inmates.
  • Supervised up to 150 employees and performance of tasks and managed up to 600 offenders.

Correctional Officer

Hamilton-Wentworth Detention Centre
Hamilton, ON
10.2013 - 09.2020
  • Completed intake paperwork, fingerprints, and searches.
  • Coordinated operating practices, security procedures and programming.
  • Complete accurate, time efficient and thorough documentation with regards to operational interactions.
  • Conflict and dispute resolution including the ability to de-escalate conflicts between staff, and inmates.
  • Participate within Case Management model of inmate management pertaining to protective custody and mental health inmates.
  • Prepare communications, reports and occurrence reports pertaining to daily functioning of the institution.
  • Provide mentorship and skill develop for novice correctional officers and multidisciplinary team members.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.

Correctional Officer

Vanier Centre for Women
Milton, ON
05.2008 - 10.2013
  • Working with Females in Conflict with the Law
  • Mental Health Training
  • Working with Female Victims of Domestic Violence
  • Case Management and Discharge Planning
  • Inspected cells and conducted random searches of common areas.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Supervised offender work assignments and evaluated performance for compliance with standard regulations.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Developed individualized treatment plans for each inmate based on assessments of their mental health needs.
  • Responded to emergency situations such as riots or disturbances with appropriate force measures.

Medical Laboratory Technician

Hamilton Health Sciences, McMaster University Medical Centre, Hamilton General Hospital, Henderson Hospital
Hamilton, Ontario
08.2004 - 02.2008
  • In-Patient, Out-Patient and Core Laboratory
  • Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
  • Responsible for the proper collection and processing of appropriate specimens for laboratory testing on inpatients and outpatient.
  • Performed laboratory tasks, including but not exclusive to phlebotomy, specimen reception, sorting and labelling, data entry, specimen separation and preparation and assisted the Medical Laboratory Technologists.
  • Responsible for maintains a safe environment using sterile tools and equipment to perform my duties.
  • Establishing and nurturing excellent working relationships with patients, peers and management.

Lab Patient Technician

MDS Laboratories
Hamilton, Ontario
09.2002 - 08.2004
  • Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
  • Responsible for the specimen collection process.
  • Provide excellent patient and quality care.
  • Provide psycho education about the specimen collection process.
  • Performed phlebotomies, connected and disconnected holter monitors, and performed ECG tracings.
  • Conducted special test collections from drug screens, paternity tests and clinical trials.
  • Responsible to prepare a specimen for testing and transportation to the core laboratory.
  • Developed a strong, respectful and reliable reputation.

Education

Correctional Officer Training - Community Safety And Correctional Services

Corrections Centre For Professional Advancement And Training
Hamilton, ON
04.2008

Small Business

Mohawk College, Management
06.1996

Medical Laboratory Assistant

Career Canada College, Medical Office And Laboratory Assistant
Hamilton, ON
06.1993

Skills

  • Knowledge of force techniques
  • Conflict resolution proficiency
  • Conflict management
  • Strong interpersonal and communication skills including the ability to work well with a team and independently
  • Assessment skills regarding compliancy with provincial policies, procedures and legislations
  • Implementing compliance strategies, Ministry mandates, and complying with documentation requirements
  • Expertise in handling conflict resolution, addressing compliance issues, and management within high stressful environments
  • Communicating values, strategies, expectations, and promoting an engaged and inclusive environment
  • Working with Female Victims of Domestic Violence
  • Working with females in Conflict with the Law
  • Peer Recognition Award for Excellence
  • Defensive Tactics
  • Mental Health Training
  • Mental Health and Human Rights
  • Suicide Intervention and Prevention Training

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Peer Support Program

01.2022 - Current

Correctional Sergeant

Hamilton-Wentworth Detention Centre
09.2020 - Current

Correctional Officer

Hamilton-Wentworth Detention Centre
10.2013 - 09.2020

Correctional Officer

Vanier Centre for Women
05.2008 - 10.2013

Medical Laboratory Technician

Hamilton Health Sciences, McMaster University Medical Centre, Hamilton General Hospital, Henderson Hospital
08.2004 - 02.2008

Lab Patient Technician

MDS Laboratories
09.2002 - 08.2004

Correctional Officer Training - Community Safety And Correctional Services

Corrections Centre For Professional Advancement And Training

Small Business

Mohawk College, Management

Medical Laboratory Assistant

Career Canada College, Medical Office And Laboratory Assistant

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Catharine Roberge