Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Catharine Macrander

Vancouver,Canada

Summary


  • Diverse Experiences in multiple Industries including Entertainment/Hospitality/Marketing - ( highlights below)
  • Management & Event Coordination
  • 15+ years experience in Client relations & Customer Service
  • Experience in entertainment industry includes acting, production and stage management.(detailed in Entertainment focused resume)


Currently doing Independent Freelance-Brand Ambassador/Events/Temp Work

Overview

31
31
years of professional experience
1
1
Certification

Work History

Brand Ambassador/Special Events Assistant

Freelance
04.2022 - Current
  • Demo Sampling Services for Natural Health/Food Products
  • Customer Service & Sales
  • Demo Reports
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Delivered memorable experiences at trade shows through expert knowledge of products, engaging booth design, and compelling interactions with attendees.

Recruiter/ Supervising Voting Official

Elections BC
08.2024 - 11.2024
  • Interview & Hire poll staff for October BC elections
  • data entry
  • Manage team of 18 at Election site
  • Public relations

Enumerator

Statistics Canada
05.2021 - 08.2021
  • Respondent Interviews-
  • data entry, problem-solving, and teamwork.
  • Managed time effectively while working independently, prioritizing tasks to meet project deadlines consistently.

Administrative Assistant

Behive Therapy
01.2020 - 04.2020
  • Boutique Speech Therapy Office specializing in Special Needs Children
  • Scheduling, data entry, payments, phones, emails, client relations
  • Jane system for client chart management
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Company shut down for covid then restructured

Bartender

Paddlewheeler Pub
11.2001 - 04.2008
  • Trained and supervised serving staff
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Resolved customer complaints.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.

Lead Facilitator/Supervisor

ASI Entertainment
04.1997 - 10.2001
  • Coordinated entertainment-related focus groups
  • Worked with studios such as CBS and Paramount
  • On-site supervisor for Warner Brothers testing for the 2001 pilot season
  • Managed teams of 10-12 facilitators.

PR Assistant

KJ & Company
08.1998 - 07.1999
  • Worked at a boutique PR firm specializing in fitness/entertainment
  • Helped develop marketing strategies, assembled PR packages, and wrote PR releases
  • client care, event planning, and scheduling.
  • Established strong media relationships through regular communication and networking events.
  • Managed relationships with external vendors – including graphic designers, photographers, event planners – contributing to seamless execution of PR initiatives.

Talent Management Assistant

Associated Artists
09.1994 - 10.1998
  • Worked at a boutique talent management agency
  • Assisted in developing customized career plans for each client based on their goals, skill sets, and industry trends to help them achieve long-term success in the entertainment industry.
  • Established strong relationships with casting directors, producers, and other industry professionals to maximize networking opportunities for represented talents.
  • Developed strong interpersonal skills through frequent communication with clients regarding auditions, contracts, and other professional matters.

Education

Associate of Arts - Communications, Business

Douglas College
New Westminster, BC

Associate of Arts - Acting, Entertainment

American Academy of Dramatic Arts
Pasadena, CA

Skills

  • Microsoft Office
  • Strong writing and communication skills
  • Public speaking
  • Customer service
  • Brand promotion
  • Data entry
  • Event coordination
  • Candidate screening

Certification

  • ServSafe Food Handler's Certification
  • First Aid Certification
  • Serving It Right

Timeline

Recruiter/ Supervising Voting Official

Elections BC
08.2024 - 11.2024

Brand Ambassador/Special Events Assistant

Freelance
04.2022 - Current

Enumerator

Statistics Canada
05.2021 - 08.2021

Administrative Assistant

Behive Therapy
01.2020 - 04.2020

Bartender

Paddlewheeler Pub
11.2001 - 04.2008

PR Assistant

KJ & Company
08.1998 - 07.1999

Lead Facilitator/Supervisor

ASI Entertainment
04.1997 - 10.2001

Talent Management Assistant

Associated Artists
09.1994 - 10.1998

Associate of Arts - Acting, Entertainment

American Academy of Dramatic Arts

Associate of Arts - Communications, Business

Douglas College

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Catharine Macrander