Catalina Williams
Lancaster
Summary
Assisted healthcare teams in delivering compassionate patient care. Supported medical staff in managing daily operations and patient interactions. Communicated effectively in both Spanish and English to enhance patient experiences.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Remote Patient Monitor
VyTrac
Lancaster, CA
05.2023 - Current
- Observe and analyze patient data such as blood pressure transmitted via remote devices.
- Identify trends, abnormal readings or potential health risks and escalate issues to physicians as needed.
- Provide patient education on device usage.
- Maintain accurate documentation and comply with billing requirements.
- Assist in enrolling patients, setting up devices and ensuring proper functioning of monitoring equipment.
- Serve as the primary point of contact for patients, providing support, follow ups and engagement to improve patient outcome.
Front/Back office Medical Assistant/Surgery Scheduler
Keck Medicine of USC
Palmdale, CA
06.2017 - 06.2022
- Performed administrative tasks such as answering phones and managing patient records. Handle patient inquiries and provide information about services. Schedule appointments and manage patient flow within the facility.
- Record patient history, vital signs and other relevant information in medical records.
- Assist providers with setting up examination rooms and with patient care and medical exams and procedures.
- Collect and prepare laboratory specimens. Coordinated pick up for medical specimens.
- Operate and maintain medical equipment, ensuring cleanliness and sterilization of the work environment.
- Organizing and maintaining surgical schedules for multiple surgeons.
- Scheduling surgeries and pre operative appointments.
- Communicating schedule changes to the relevant department.
- Managing insurance pre authorizations.
- Communicating with patients about pre surgery requirements.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Administrative Assistant/Management Coordinator
Sierra Medical Group
Lancaster, CA
02.2016 - 05.2017
- Managed calendar, assisted with coordinating patient education classes for the disease management team.
- Greet patients, provide information regarding disease management program and enroll in the program.
- Weekly telephone follow-up calls to patients to gather information regarding health status.
- Scheduling patients with clinical pharmacist for health education classes
- Assisted coworkers and staff members with special tasks on daily basis.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Medical Assistant
Sierra Medical Group
Lancaster, CA
07.2014 - 02.2016
Medical Assistant
Sierra Medical Group
Palmdale, CA
07.2011 - 10.2012
Education
Bachelor of Science - Healthcare Management
Anthem College Online
Phoenix, AZ03.2013
Bachelor of Science - Medical Assisting
Dr. Samy Farid, OB/GYN
09.2006
Associate of Applied Science - Medical Assisting
Cambridge College High Tech Institute
Aurora, CO08.2006
Skills
- Bilingual
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Effective communication
- Adaptability and flexibility
- Task prioritization
Certification
- CPR/First Aid Trained
- OSHA trained
Timeline
Remote Patient Monitor
VyTrac
05.2023 - Current
Front/Back office Medical Assistant/Surgery Scheduler
Keck Medicine of USC
06.2017 - 06.2022
Administrative Assistant/Management Coordinator
Sierra Medical Group
02.2016 - 05.2017
Medical Assistant
Sierra Medical Group
07.2014 - 02.2016
Medical Assistant
Sierra Medical Group
07.2011 - 10.2012
Bachelor of Science - Healthcare Management
Anthem College Online
Bachelor of Science - Medical Assisting
Dr. Samy Farid, OB/GYN
Associate of Applied Science - Medical Assisting
Cambridge College High Tech Institute