Summary
Overview
Work History
Education
Skills
Timeline
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Catalina Perez

Northridge

Summary

With 15 years of experience as an office clerk/entry level Administrative Assistant, I am knowledgeable, flexible leader, bilingual, and dedicated to maintaining a strong reputation for quality, service, and ethics. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

22
22
years of professional experience

Work History

Administrative Assistant

Annenberg School Of Nursing
08.2023 - Current
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted in onboarding new student, providing orientation assistance
  • Explaining all programs and requirements for enrollment
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Interviewing students for CNA, HHA and LVN
  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Implemented data-driven decision-making processes to improve overall school performance metrics consistently over time.
  • Verified student grades, attendance and schedules.
  • Performed classroom evaluations to assess teacher strategies and effectiveness.

Legal Secretary

Creditor's Adjustment Bureau, Inc.,
09.2022 - 08.2023
  • Organized files for court proceedings.
  • E-filing Summons and Complaints
  • Prepare and file Proof of Services
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Handled office scheduling and made notes for deadlines, motions and other important dates.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Scheduled appointments, court appearances and depositions for busy law firm.
  • Managed accounts and client records of clients, observing confidentiality and extreme discretion.
  • Developed positive working relationship with courts, clients, law enforcement members and attorneys.
  • Completed electronic filings, initiated billing statements and managed firm administrative matters.
  • Prepared for trials, conducting legal research and drafting pleadings.
  • Organized key evidence exhibits to prepare for trials.
  • Prepared case summaries for mediation conferences.
  • Used data entry skills to accurately document and input statements.
  • Obtained signatures from attorneys for legal documents.
  • Developed and maintained filing and retrieval systems.
  • Filed documents with courts on behalf of attorney.

Front Office Manager

SPECTER OFF ROAD
01.2004 - 07.2022
  • Entering online orders with part request
  • Ensure orders are placed correctly and maintain exceptional customer service by solving any problems with billing information and handling complaints in a professional and customer-centric manner
  • Answer phones, emails, filing, data processing, faxing, envelope stuffing and mailing
  • Responsible for attaching correct paper work
  • Entering information with UPS, USPS, FEDEX system
  • Creating shipping labels
  • Tracking work orders
  • Charge customers with parts purchase, call banks if billing addresses do not match or with declined credit cards
  • Reroute calls to appropriate departments
  • Constantly typing data entry
  • Help organize office activities
  • Provide a professional front office presence by meeting and greeting visitors
  • Lifting up to 40lbs of mail packages to be shipped

Sales floor & Cashier

TARGET - WOODLAND HILLS
01.2003 - 08.2004
  • Responsible on maintaining clean areas
  • Stocking
  • Helping customers find products
  • Mark downs on specific products
  • Responsible to verify credit card information matches identification card
  • Responsible for taking money in the form of cash, check or credit card
  • Scan items, provide correct change, balance drawer, and process card transaction

Education

High School Diploma -

Canoga Park High School
Canoga Park, CA

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Pierce College
2005

Skills

  • Staff Training
  • Office Management
  • Report Preparation and Analysis
  • Spanish Fluency
  • Office Supplies and Inventory
  • Inquiry Requests
  • Multi-Tasking Skill
  • Making Appointments
  • Adobe Acrobat
  • Letters and Documentation
  • Proofreading and Editing
  • Legal Correspondence
  • Legal Document Preparation
  • Active Listening
  • Transcription Software
  • Appeals, Motions and Complaints
  • Student Registration
  • Policy Enforcement

Timeline

Administrative Assistant

Annenberg School Of Nursing
08.2023 - Current

Legal Secretary

Creditor's Adjustment Bureau, Inc.,
09.2022 - 08.2023

Front Office Manager

SPECTER OFF ROAD
01.2004 - 07.2022

Sales floor & Cashier

TARGET - WOODLAND HILLS
01.2003 - 08.2004

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Pierce College

High School Diploma -

Canoga Park High School

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Catalina Perez