Catalina Martinez Veloso
Calgary
Summary
Hospitality professional with nearly 4 years of experience in fine dining environments, specializing in food running and bussing. Adept at supporting smooth and efficient service, anticipating guest needs, and collaborating seamlessly with front-and back-of-house teams. Eager to contribute strong communication, teamwork, and attention to detail to a fast paced, guest focused restaurant setting.
Overview
8
8
years of professional experience
Work History
Food Runner
Hy's Steakhouse & Cocktail Bar
02.2023 - Current
- Delivered food and beverages promptly and accurately to guests in a fine dining environment
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Coordinated closely with servers and kitchen to ensure timely and efficient service
- Maintained cleanliness and presentation standards in dining and service areas
- Anticipated guest needs and communicated effectively with front- and back-of-house teams
- Learned extensive menu knowledge and dining etiquette to enhance guest satisfaction
Busser
Hy's Steakhouse & Cocktail Bar
06.2021 - 02.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Assisted servers in providing efficient service for improved guest experiences.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
Banquet Server
TIPS Personnel
04.2017 - 12.2019
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Carried out professional service, retaining polite and friendly approach at all times.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Education
Bachelor of Science - Chemistry And Biological Sciences
University of Calgary
Calgary, None04-2027
Skills
- Strong communication and teamwork abilities
- Efficient multitasking and attention to detail
- Comfortable working under pressure in high end hospitality setting
- Knowledge of fine dining service standards and etiquetes
- Fluent in Spanish
- Strong work ethic
- Quick learner
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Food Runner
Hy's Steakhouse & Cocktail Bar
02.2023 - Current
Busser
Hy's Steakhouse & Cocktail Bar
06.2021 - 02.2023
Banquet Server
TIPS Personnel
04.2017 - 12.2019
Bachelor of Science - Chemistry And Biological Sciences
University of Calgary
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