Catalina Graham

• Execute daily quality assurance audits using store scanners and web applications to identify, track, and pull expired or damaged merchandise, upholding strict compliance standards.
• Inspect registers, endcaps, and promotional displays daily to remove near-expired products, collaborating with management to coordinate timely markdowns and minimize shrinkage.
• Order writing for cold and dry goods departments, using store scanners to maintain optimal stock levels and eliminate item outages.
• Input new products and dates into the system while generating missing shelftags.

• Fulfilled BOPIS online orders for pickup and provided complete customer service.
• Managed stockroom receiving, shipment stocking, and inventory replenishment to support store operations.
• Provided personalized beauty consultations and customer assistance, delivering high-satisfaction service on the retail floor.
• Operated POS registers, efficiently handling cash and credit transactions while upselling promotional initiatives along with soliciting store credit cards.

Cashiering, customer service, go backs, visual store presentation and soliciting store credit card

• Supported inventory recovery, restocking, and register checkout procedures in a fast-paced retail environment.