Catalina Gamez
Priority care medical group
Palmdale
4
years of professional experience
Hardworking and reliable Medical assistant focused on going above and beyond to support team and serve people that are in need. Trained for a medical field and being prepared to assist any situation with any patient. Motivated to continue to learn and grow as they work in the field and see cases and get experience.
Work History
Medical assistant
1 Year 1 Month- Coordinated appointment scheduling for patients
- Insurance verification
- Handled patient referrals to specialists
- Collected blood samples for laboratory testing
- Conducted insurance verifications to ensure coverage and streamline patient registration.
- Facilitated patient registration process efficiently
- HIPAA and Osha acknowledgement
- Provided translation services for Spanish-speaking patients
- Prepared exam rooms, sanitized instruments, and maintained sterile clinical environments for patient care.
- Collected vital signs, documented symptoms, and updated patient records with accuracy.
- Assisted providers during examinations, procedures, and minor treatments using proper clinical protocols.
- Scheduled appointments, confirmed visits, and coordinated patient flow to support efficient daily operations.
- Obtained patient histories, verified information, and communicated concerns to clinical staff promptly.
- Managed charting, scanned documents, and organized medical files for timely record retrieval.
- Coordinated front-office and back-office tasks to maintain smooth patient service and continuity of care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical assistant
1 Year 4 Months- Checked in patients at front desk
- HIPAA and osha acknowledgement
- Scheduled patient appointments using online system
- Scanned and confirmed incoming calls promptly
- Supported medication preparation, follow-up instructions, and patient education within the scope of practice.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before they were depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
Front Office Medical Assistant
1 Month- Researched answers or solutions.
- Scheduled appointments with clients to ensure timely meetings.
- Processed customer payments accurately at point of sale.
- Answered incoming calls to assist customers with inquiries.
- Verified authorization status for transactions to ensure compliance.
- Greeted patients, managed front desk flow, and maintained welcoming reception area.
- Scheduled appointments, confirmed visits, and coordinated provider calendars.
- Answered multi-line calls, routed inquiries, and resolved routine patient questions.
- Verified insurance information, collected copayments, and processed billing paperwork.
- Updated electronic patient records, ensuring accurate demographic and contact information.
- Supported check-in and check-out procedures, reducing wait times and registration errors.
- Coordinated referrals, faxed records, and communicated appointment details with medical staff.
- Organized daily office tasks, maintaining confidentiality and efficient clinic operations.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Medical assistant / covid testing
2 Months- Swabbing patients for the LAUSD district
- Assisted healthcare professionals by processing patients in a timely manner
- Scanning the testing tube to be shipped out
- Executed data entry tasks to maintain accurate patient records
- Clean tent after every patient leaves
- Administered COVID-19 tests following specimen collection protocols and infection control procedures.
- Verified patient identity and recorded test data accurately in electronic screening systems.
- Prepared testing supplies, PPE, and workstation materials for continuous clinic operations.
- Instructed patients on test procedures, isolation guidance, and result follow-up steps.
- Maintained strict sanitation standards for testing areas, equipment, and waste disposal.
- Monitored sample integrity and ensured proper labeling, packaging, and transport of specimens.
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
- Donned and removed personal protective equipment (PPE) per company protocols.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Oversaw in-person and curbside patient registration and processing.
Education
High school - Medical Assistant
- Science
- History
- English
- Math
Medical Assistant - Medical Assistant
- Aseptic and sterile techniques
- Billing/CMS-1500 Form
- Chart and File
- Collect specimens and test
- CPR, BLS and AED Certified
- Familiar with medical office software
- Instrument Knowledge and Sterilization
- Infection control techniques
- Knowledge of the organ systems of the body; various disease processes; states of health and health related syndromes; nutritional, exercise and lifestyle choices that are recommended for overall wellness; common diseases, symptoms and etiologies as they apply to each body system; and diagnostic and treatment modalities as they relate to each body system
- Knowledge of administering medications
- Lab Specimen Collection and Handling
- Obtain Urine and Blood Specimens
- Patient Assessment, Cardio-Pulmonary, Gastroenterology (S/B Vitals and Patient History)
- Specimen Collections
- Training in the Stages of Life to include Pediatrics, OB/GYN and Geriatrics
- Positioning and Draping
- Caring, exceptional customer service
- Bloodborne Pathogen Training
- Able to use Computerized Medical Applications / Software
- Administer and Dispense Medication
- Able to assume responsibility, make decisions and work independently
- Able to obtain successful blood samples through Capillary and venipuncture procedures
- Able to prepare and maintain an effective clinic schedule, show professional telephone procedures, follow documentation guidelines, compose professional correspondence, employ active listening skills
- Able to recognize cardiac rhythms
- Able to accurately obtain a set of vital signs
- Administer injections
- Administering Injections
- Alpha/Numerical Filing, Typing, Data Entry, Telephone Techniques and Other General Office Procedures
- Assist with EKG and Respiratory tests
- Assist with physical examinations, set up instruments and supplies, explaining procedures to patients
- Bilingual in (Languages)
- Billing and Coding Procedures
- Calculate drug dosages
- Calculate dosages for injections, oral medications both liquid and solids, transdermal, inhalation, installation and topical administration of medications
- Can administer basic urinalysis, urine dipstick, blood typing, strep test and blood sugar
- Clinical: EKG, OSHA, Venipuncture, assist in minor office procedures, Urinalysis, Audiometer, Glucose, Autoclave, Vital Signs, Injections, Spirometry and Hemocyte machines
- Clerical: Word, Excel and PowerPoint, Computerized Medical Billing, Medical Transcription, Medical Terminology, Insurance Forms, Coding and Scheduling
- Conduct professional and ethical behavior in all aspects of patient care
- CPT and ICD-9/ICD-10 Coding
- Drug Calculations
- EKG's
- Ensure patient safety during and after procedures
- ICD-10 Coding
- HIPAA, OSHA, MSDS and Medical Ethics
- Insurance Verification
- Injections
- Knowledge of the application of: types of consent used in medical practice, documentation standards, HIPAA and disclosure laws when releasing medical records or information
- Knowledge of OSHA and HIPAA
- Knowledge of the Code of Ethics of the medical profession
- Knowledge of HIPAA and OSHA safety guidelines
- Maintain Medical Equipment
- Maintain Quality Control Standards
- Patient Charting
- Patient Education
- Patient Registration
- Perform routine lab tests successfully
- Perform Accurate Assessments of Vital Signs
- Prepare Patients for examinations
- Proficient with EKG electrode placement (within 90% accuracy)
- Proven able to read and perform vital signs
- Receiving Patients
- Recording Medical Histories
- Reconciling Co-payments
- Scheduling Patient Appointments
- Scheduling Appointments
- Understand basic dosage calculations
- Understand HIPAA privacy and security rules
- Venipuncture (specify types)
- Vital Signs
- Wound care and Suture removal
- Wound Care/Dressing
- Works well independently and as a team player
- Understand theory and administering of electrocardiograms
Skills
Able to prepare and maintain an effective clinic schedule
show professional telephone procedures
follow documentation guidelines
compose professional correspondence
employ active listening skills
Able to assume responsibility
make decisions and work independently
Able to obtain successful blood samples through Capillary and venipuncture procedures
Able to accurately obtain a set of vital signs
Administer injections
Assist with EKG and Respiratory tests
Bilingual in (spanish)
Billing and Coding Procedures
Billing/CMS-1500 Form
Calculate drug dosages
Conduct professional and ethical behavior in all aspects of patient care
Front Office Procedures
Glucose Testing
HIPAA
OSHA
MSDS and Medical Ethics
ICD-10 Coding
Injections
Insurance Verification
Insurance Payment Posting
Patient Charting
Patient Registration
Patient Education
Phone Triage
Receiving Patients
Reconciling Co-payments
Recording Medical Histories
Scheduling Appointments
Scheduling Patient Appointments
Skilled in administration of injections
Vital Signs
Venipuncture (specify types)
Understand basic dosage calculations
Understand Medical Assisting and Medical Law
Understand HIPAA privacy and security rules
Training in the Stages of Life to include Pediatrics
OB/GYN and Geriatrics
VOLUNTEERING
- Marketing, Van nuys, 2019-04, 2019-04, One week health fair
- Street marketing, Panorama city, 2019-03, 2020-11, Getting patient to attend a clinic to get check and get free services
Timeline
Medical assistant
Priority care medical group
04.2024 - 05.2025Read More
Medical assistant
Eisner health
11.2021 - 03.2023Read More
Front Office Medical Assistant
Fit Heart MD Clinic Fr
07.2021 - 08.2021Read More
Medical assistant / covid testing
Infiniti health
03.2021 - 05.2021Read More
C4L Academy
High school from Medical Assistant
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UEI College
Medical Assistant from Medical Assistant
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