Caring Nurse with over a decade of experience in diverse healthcare organization working with students and patients of all backgrounds. Adept at introducing detailed care plans and coordinating patient care through interdisciplinary collaboration. Demonstrated expertise in physical, psychosocial, developmental and educational aspects of nursing care for students and their families.
Overview
32
32
years of professional experience
Work History
Nurse Home Visitor
NFP/LAUSD
08.2019 - Current
Provides home visits to pregnant clients and their families eligible for NFP services
Adheres to nursing process and the NFP model of home visitation
Completes all required LAUS/NFP initial and continued Education/Trainings
Develops and maintains community relationships to support client referrals
Follows nursing process in implementing NFP into nursing practice
Maintain quality, timely, and appropriate comprehensive documentation both written and data entry in Welligent and NFP software
Ongoing assessment of physical, emotional, social and environmental strengths and challenges of clients and their families as they relate to the NFP domains from prenatal period until the child’s second birthday
Assists clients and their families in establishing goals and outcomes which are individualized, client-specific, measurable and realistic
Provides education, support and referral resources in assisting clients and their families in attaining their targeted goals and outcomes
Maintain productivity standards established for the program
Utilize nursing expertise and professional judgement to inform appropriate healthcare provider of any pertinent change in client’s condition
Promote safety awareness for client/family members in their environment
Adhere to infection control principles, standards, policies and procedures
Refer clients to prenatal care, WIC, medi-cal, daycare, housing, food banks, Cal-fresh, Cal-works and any other vital resource as needed
Participates in Wellness Coordinating Council meetings
Actively engages in professional development to meet all NFP Nurse Home Visitor competency requirements
Support policies, procedures, NFP Visit-to Visit Guidelines and standards of NFP and Home Nursing Agency
Attends, participates and maintains certification in Dyadic Assessment of Naturalistic Caregiver Experience Training (DANCE)
Consults and collaborate with other professionals involved in providing services to pregnant clients and their families
Manages and prioritize caseload for safe, effective care according to acuity/needs of clients
Meet with NFP Nurse Supervisor weekly for clinical supervision
Attend and participate in bi-weekly case conference and team meetings
Work with B2B and Project Glimmer to obtain needed services for clients and their families
Credentialed School Nurse
Los Angeles Unified School District
08.2009 - 08.2019
Provide nursing services to students with medical needs
Control communicable diseases by following standing orders of a supervising physician and surgeon, through readmissions, exclusions, inspections, and determination of immunization assessment with follow-up
Respond to emergency needs of students, accidents, emergency illnesses, and crisis situations at school
Determine, provide, and supervise the appropriate skilled care for students with special health needs
Assess and evaluate the health appraisals, including general and athletic health, vision, hearing, dental, orthopedic, and developmental status of students
Interpret medical and nursing findings appropriate to the student’s individualized education program and make recommendations to the professional personnel directly involved
Evaluate immunizations required for school entry and follow-up for compliance
Complete immunizations report for Kindergarten and Pre-School students
Provide in-service education to school personnel on cardiopulmonary resuscitation (CPR), Automated External Defibrillator usage, and First Aid, communicable disease control, asthma triggers, bloodborne pathogens, Epi-pen administration
Participate with school administrators and school personnel in developing Individualized Education Program (IEP) and 504 Plans for students with special needs
Provides appropriate health education for students, individually and in groups, in a variety of health topics; relates health instruction and guidance to specific health needs of students
Assist in developing a school nursing services program in collaboration with school administrators and other school personnel and in accordance with established policy
Promote health and safety of school students and staff and integrate health solution into the education setting
Maintain necessary health records
Organize and coordinate dental and vision services to students in the school setting with parental consent
Teach growth and development classes for 5th grade students and parents
Conduct conferences with individual teachers regarding students with serious health problems that need close attention
Collaborate with community agencies to gain quality insight and to establish meaningful connections
Mentor and train new school nurses and California State University students nurses
Director, Case Management
Regal Medical Group
08.2007 - 08.2009
Management and oversight of case management as it relates to ambulatory health care delivery programs
Managed and scheduled daily operations
Identified and developed Case Management policies and procedures and ensured compliance and consistency throughout RMG regional sites
Developed, monitored and analyzed reports
Identified trends to develop programs and processes that improve program outcomes
Collaborated with RMG Medical Directors to analyze data and implement program that would improve patient outcomes
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Developed an audit tool for High Risk Case Management
Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
Manager, Case Management
Regal Medical Group
11.2006 - 08.2007
Company Overview: Northridge
Developed “buddy system” to ensure coverage if a nurse is out of the office and to provide support for more challenging cases
Completed a Case Management resource manual, which is use as a primary tool for all case managers
Managed staff and counseled them as issues arised
Developed a training agenda and tools for new employees
Familiar with labor regulations and their effect with day-to-day work issues
Developed welcome letters, unable to reach letters, graduation letters for patients enrolled in High Risk, disease Management program
Recognize potential ethnic and cultural issues that might affect patient’s barrier to understanding their health care
Northridge
Sr. Nurse Case Manager
Wellpoint
08.2005 - 11.2006
Company Overview: Woodland Hills, CA
Conducted assessments to identify individual needs that will serve as the basis for comprehensive case management plan
Implemented care plan by facilitating authorizations/referrals as appropriate within benefits structure or through extra-contractual arrangements
Coordinated internal and external resources available to meet identified needs
Monitored and evaluates effectiveness of case management plan, modifies case management plan as necessary
Negotiated rates of reimbursement
Interfaced with Medical Directors and Physician Advisors on development of case management treatment plans
Assisted in problem solving providers, claims or service issues
Prepared a specific case management plan to address objective and goals as identified during assessment
Implements care plan as appropriate
Linked members and providers to facilities, community agencies and provider/network resources
Participated in department Grand Rounds/Case conferences meetings
Assisted with development of Utilization/Care Management policies and procedures
Performed case management within the scope of licensure for members with complex and chronic care needs
Woodland Hills, CA
HIV/AIDS Clinic Coordinator- Ryan White Titles I-, III- & IV-funded
Tarzana Treatment Centers, Inc.
11.2002 - 07.2005
Supervised and delegated to a clinical team of 6 members as appropriate, all HIV clinic functions and objectives, including but not limited to the following specific activities:
Created scheduling for nursing assessments of clinic patients
Patient referrals to appropriate specialty services either internally in the agency or externally in the community
Audits of clinic charts according to audit tool approved by OAPP and prepares for external clinic audits
Provision of updated HIV/AIDS education to patients and families
Maintaining connections with referral pharmacies and Olive View Medical center
Collaborate with OAPP program manager to ensure fidelity to all program policies and procedures
Managed and ensured that billing and all billing records were up to date
Scheduled and conducted conferences with case managers, treatment advocates, Psychiatrist and clinic staff
Participation in quarterly meetings with LA County HIV/AIDS commission
Coordination of $20,000 in funding for World AIDS Day through Pharmaceutical Representatives
Assisting medical providers with clinical studies offered through HIV Specialty care clinic providing an extra funding source for Tarzana Treatment Center
Coordination of the Hepatitis A & B pilot immunization program for adults with the State Immunization program and provision of subsequent monthly progress reports to the State
Coordinates and oversees Treatment Advocacy program at Tarzana Treatment Center and A.V
Assist with coordination of community public forums and monthly educational groups for HIV/AIDS patients
Maintains appropriate certification requirements for HRSA Title III grant
Coordinate necessary activities with LAFAN (Title IV) for the clinic’s uninsured women
RN Case Manager HIV/AIDS Outpatient Medical Clinic
Tarzana Treatment Center
09.1999 - 11.2002
Company Overview: Reseda
Facilitated Medical Services and Case management services for HIV/AIDS patients
Completed nursing assessments for all HIV/AIDS Outpatient clinic patients
Taught basic HIV information - safer sex, medication compliance, substance abuse and mental health relevant
Provided educational Information to patients and their significant other/families
Coordinated patient care through confidential sharing of medical information among providers in order to achieve and maintain high quality of care standards
Evaluated patients and made referrals to outside providers
Monitored patients’ treatment plan and progress
Hepatitis Program
Tarzana Treatment Center
05.2001 - 06.2002
Company Overview: Reseda
Coordinated and managed Hepatitis Testing program for IVDU and provided Hepatitis B immunizations
Trained phlebotomist to provide pre and post test counseling, case management, and educational information to participants
Coordinated Primary Care clinic referrals to participants and their families
Adult Case Manager
AIDS Service Center
02.1997 - 08.1999
Company Overview: Pasadena
Provided intensive case management services to HIV+ symptomatic/AIDS patients
Conducted initial intake to assess the needs of each patient and provide appropriate referrals
Provided assistance and advocacy with benefits, medical care, drug rehabilitation placement, and shelter
Provided placement assistance as needed
Served as liaison between 5P21 (USC+LAC HIV clinic) and AIDS Service Center
Pasadena
Social Worker, Case Manager Program
AIDS Service Center
08.1994 - 02.1997
Company Overview: Pasadena
Worked with RN to coordinate case management, medical and psychosocial supportive services to home-bound patients with HIV/AIDS
Provided support and education to family/friends of HIV/AIDS patients
Coordinated In Home Supportive Services to HIV/AIDS patients
Conducted initial psychosocial assessment of all HIV/AIDS patients in Nurse case manager program
Coordinated and advocated with other HIV/AIDS agencies to assist patients with needed referrals
Coordinated with Food banks for meal deliveries to HIV/AIDS patients
Pasadena
Case Worker/Research Assistant
LAC/USC
01.1994 - 08.1994
Company Overview: Maternal & Child Clinic, Los Angeles
Worked closely with hospital RN on AZT study trial during pregnancy stage and transmission reduction
Provided linguistic assistance to Social Worker with Spanish Speaking HIV/AIDS patients
Assisted with translation for HIV/AIDS patients during birth delivery
Maternal & Child Clinic, Los Angeles
Tuberculosis Control Coordinator
Community Health Foundation
06.1993 - 01.1994
Company Overview: East Los Angeles
Worked with Public Health Department RN in developing strategies to provide free TB testing and screening to low income communities
Provided monthly reports to Public Health Department on numbers of active TB cases
Provided appropriate medical referrals for patients who tested positive for TB and their exposed family/friends
Provided monthly follow-up care to assist with medication compliance and over all well being
East Los Angeles
Education
Bachelor of Science - Nursing/PHN
University of Phoenix
12.2020
Credentialed School Nurse -
Fresno State University
10.2016
Masters - Business Administration
University of Phoenix
04.2008
Registered Nurse -
10.1999
Associate Degree - Nursing
Mount Saint Mary’s College
07.1999
Bachelor of Arts -
UC Santa Barbara
06.1993
Skills
Fluent in Spanish
Fluent in English
Knowledge of Los Angeles Unified School District policies and procedures
Knowledge of Welligent program documentation
Detail-oriented
Good organizational skills
Team player
Critical thinking
Problem solving
Understanding of Federal and State funding mechanisms
Excellent work ethics
Advocacy for student's, parents and staff
Privacy and confidentiality
Electronic records management
Crisis intervention
Program development
Emergency services coordination
First aid and CPR
Excellent communication
Patient education
Personal Information
Employee ID: 1003234
Timeline
Nurse Home Visitor
NFP/LAUSD
08.2019 - Current
Credentialed School Nurse
Los Angeles Unified School District
08.2009 - 08.2019
Director, Case Management
Regal Medical Group
08.2007 - 08.2009
Manager, Case Management
Regal Medical Group
11.2006 - 08.2007
Sr. Nurse Case Manager
Wellpoint
08.2005 - 11.2006
HIV/AIDS Clinic Coordinator- Ryan White Titles I-, III- & IV-funded
Tarzana Treatment Centers, Inc.
11.2002 - 07.2005
Hepatitis Program
Tarzana Treatment Center
05.2001 - 06.2002
RN Case Manager HIV/AIDS Outpatient Medical Clinic