Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catalin Mateo

Los Angeles

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints.

Developed key customer service skills in fast-paced retail setting, committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling, POS system management and problem solving.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Garcia's Mini Market
04.2024 - 02.2025
  • Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
  • Used POS system to enter orders, process payments and issue receipts.

Education

High School Diploma -

Santee Education Complex
1921 S Maple Ave
06-2025

Skills

  • Customer service
  • Patience and composure
  • Cash register operation
  • POS system operation
  • Merchandise restocking
  • Multitasking and organization

Timeline

Customer Service Cashier

Garcia's Mini Market
04.2024 - 02.2025

High School Diploma -

Santee Education Complex
Catalin Mateo