CASSONDRA HILLER
Beaumont,Alberta
Summary
Driven Warehouse Manager with over 15 years of experience in the shipping and receiving industry. Proven expertise in warehouse operations and cargo handling, complemented by strong leadership and relationship-building skills. Extensive experience in fostering client relationships across Northern Canada, ensuring operational efficiency and timely deliveries.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Service Officer
Malca-Amit
07.2019 - Current
- Responsible for securely accepting high-valued goods airside, storing, and transferring
- Coordinating highly confidential shipments in real-time with offsite colleagues while independently managing Edmonton operations
- Developing creative solutions when necessary to ensure all shipments are transferred efficiently and in a timely manner
- Reliably work flexible hours across nights, weekends, and holiday shifts
Warehouse Manager
Det'on Cho Logistics
07.2023 - 10.2024
- Managed a team of up to 18 employees, ensuring accurate completion of weekly time cards and payroll processing.
- Initiated cross-training programs to create more versatile and responsive workforce capable of covering multiple roles during peak periods.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Negotiated with suppliers to secure cost-effective purchasing agreements, reducing overall expenses for materials and supplies.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Freight Handler
Det'on Cho Logistics
11.2015 - 06.2023
- Manage warehouse operations including unloading trucks, planning and executing safe freight loading, and overall inventory management
- Maintain organized and clean warehouses to improve efficiency and comply with applicable health and safety regulations
- Extensive experience working with warehouse management and inventory tracking systems
- Prepare rate sheets for customers, track customer charges, prepare month-end closings, process payments and invoices
- Collaborate and provide feedback to team members to resolve challenges and improve productivity
- Build strong relationships and positive first impressions to welcome existing, new, and potential customers
- Successful track record of recognizing leads and converting them into long-term contracts
Cargo Attendant
First Air Cargo
04.2008 - 03.2016
- Accepted and directed inbound and outbound cargo including, preparing cargo, inventory management, and general warehouse maintenance
- Handled individual and company shipping requests including payment, processing airway bills, manifesting freight on flights, customer service, and skyline cargo system training
- Recruit, and train new employees in safe practices, warehouse procedures, as well as completing all new hire documentation
Supervisor
Booster Juice
01.2007 - 03.2008
- Trained and supervised employees, managed the till which included cash, debit, and credit cards
- Overall kitchen maintenance as well as food, sandwich, and beverage preparation
- Ensured all business standards were maintained
Education
High School Diploma -
Leduc Composite High School
Certification
- Inventory Tracking Systems - SAP, Excel, Microsoft Word, DCL360, Logisuite, Email
- Forklift certified by Danatec
- TDG trained by Anson
References
Kelsey Smith, Manager at First Air - 780-387-0557
Stacy Reid, Manager at Deton Cho Logistics - 587-335-3344
Mike Thompson, Manager at Deton Cho Logistics - 867-444-4666
Kyle Hallet, Manager at Malca Amit - 867-446-1000
Timeline
Warehouse Manager
Det'on Cho Logistics
07.2023 - 10.2024
Service Officer
Malca-Amit
07.2019 - Current
Freight Handler
Det'on Cho Logistics
11.2015 - 06.2023
Cargo Attendant
First Air Cargo
04.2008 - 03.2016
Supervisor
Booster Juice
01.2007 - 03.2008
High School Diploma -
Leduc Composite High School
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