Cassie Heaton
San Diego
Overview
7
7
years of professional experience
Work History
Merchandiser
Pigment
05.2024 - Current
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Proposed new ideas and concepts to enhance merchandise displays.
Nanny
Nannying
09.2022 - 06.2024
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared meals and snacks for children based on dietary guidelines.
- Administered basic first-aid and medication in emergency situations.
- Transported children to and from school, medical appointments, and extra-curricular activities.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Receptionist/Office Assistant
Painter Bros
03.2021 - 08.2021
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Assisted with onboarding new clients and securing paperwork completion.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Organized, maintained and updated information in computer databases.
- Coordinated and scheduled meetings and appointments.
- Purchased and maintained office supplies.
- Input data into spreadsheets and databases.
Store Team Member
Stater Bros
03.2020 - 06.2020
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Stocked merchandise, clearly labeling items, and arranging accordingly.
- Bagged customers items.
Beauty Sales Associate
Ulta Beauty
10.2018 - 09.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Monitored customers for signs of security concerns and escalated issues to management.
- Stocked merchandise, clearly labeling items, and arranging accordingly.
- Used in-store system to locate inventory and place special orders for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
High School Diploma -
Westview
San Diego, CA06-2019
Skills
- Interpersonal Skills
- Efficient
- Team Player
- Happy By Nature
- Organized
- Strong Communication
- Active Listening
Timeline
Merchandiser
Pigment
05.2024 - Current
Nanny
Nannying
09.2022 - 06.2024
Receptionist/Office Assistant
Painter Bros
03.2021 - 08.2021
Store Team Member
Stater Bros
03.2020 - 06.2020
Beauty Sales Associate
Ulta Beauty
10.2018 - 09.2019
High School Diploma -
Westview