Overview
Work History
Education
Skills
Timeline
Generic

Cassie Heaton

San Diego

Overview

7
7
years of professional experience

Work History

Merchandiser

Pigment
05.2024 - Current
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Proposed new ideas and concepts to enhance merchandise displays.

Nanny

Nannying
09.2022 - 06.2024
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Administered basic first-aid and medication in emergency situations.
  • Transported children to and from school, medical appointments, and extra-curricular activities.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.

Receptionist/Office Assistant

Painter Bros
03.2021 - 08.2021
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Responded to inquiries from callers seeking information.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Organized, maintained and updated information in computer databases.
  • Coordinated and scheduled meetings and appointments.
  • Purchased and maintained office supplies.
  • Input data into spreadsheets and databases.

Store Team Member

Stater Bros
03.2020 - 06.2020
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Stocked merchandise, clearly labeling items, and arranging accordingly.
  • Bagged customers items.

Beauty Sales Associate

Ulta Beauty
10.2018 - 09.2019
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Stocked merchandise, clearly labeling items, and arranging accordingly.
  • Used in-store system to locate inventory and place special orders for customers.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Education

High School Diploma -

Westview
San Diego, CA
06-2019

Skills

  • Interpersonal Skills
  • Efficient
  • Team Player
  • Happy By Nature
  • Organized
  • Strong Communication
  • Active Listening

Timeline

Merchandiser

Pigment
05.2024 - Current

Nanny

Nannying
09.2022 - 06.2024

Receptionist/Office Assistant

Painter Bros
03.2021 - 08.2021

Store Team Member

Stater Bros
03.2020 - 06.2020

Beauty Sales Associate

Ulta Beauty
10.2018 - 09.2019

High School Diploma -

Westview

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Cassie Heaton