Cassie Yeung
Hong Kong
Summary
Experienced with payroll management and human resources coordination. Utilizes strong communication and organizational skills to ensure accurate payroll processing and efficient HR operations.
Overview
8
8
years of professional experience
Work History
Customer Experience Associate
Scotiabank
01.2024 - 10.2024
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Processing day to day transaction
HR Operation Officer (1-year Contract)
Parfums Christian Dior (HK)
09.2022 - 09.2023
- Handle new HR system project including planning, UAT, Parallel run.
- Provide full spectrum of support in HR Shared Service team including HR operations, onboarding, offboarding, payroll, tax filing and benefit programs administration.
Shipping Clerk
Evergreen Marine (UK) Limited
10.2019 - 05.2022
- Verified transactions, product orders and shipping status and entered information into databases and reports.
Compensation & Benefit Specialist
Jardine Airport Services (HK) Limited
06.2016 - 09.2019
- Administer & Coordinate the payroll, benefit and compensation functions.
- Researched and evaluated new benefits programs to select providers and coverage levels.
- Maintain accurate staff & payroll records in the HR system.
Education
BBA - Business Information System
Chu Hai College of Higher Education
07.2016
Skills
- Payroll Calculation & Administration
- Compensation and benefits
- Leave Management
- HR policies and procedures
- HRIS systems
- UAT & Parallel Run
- Microsoft office
Languages
English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Customer Experience Associate
Scotiabank
01.2024 - 10.2024
HR Operation Officer (1-year Contract)
Parfums Christian Dior (HK)
09.2022 - 09.2023
Shipping Clerk
Evergreen Marine (UK) Limited
10.2019 - 05.2022
Compensation & Benefit Specialist
Jardine Airport Services (HK) Limited
06.2016 - 09.2019
BBA - Business Information System
Chu Hai College of Higher Education
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