Cassie Yarbrough
Santa Paula
Summary
Dynamic and dedicated professional with exceptional customer service skills honed at Cafe 126. Proven ability to enhance guest experiences through effective communication and teamwork. Adept at multitasking and maintaining a clean environment, contributing to increased efficiency during peak hours. Passionate about creating welcoming atmospheres and ensuring guest satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host
Cafe 126
02.2024 - 03.2025
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, and reservation logs
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Bussed tables, greeted guest, retrieved drinks, kept the restaurant clean, and connected with guest to ensure a very welcoming visit.
- Started training how to expedite orders.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
No Degree - N/a
Buena High
Ventura, CA06-2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Exceptional communication
- Greeting guests
- Cleaning and sanitation
- Table bussing
- Payment processing
Certification
- ServSafe
Timeline
Host
Cafe 126
02.2024 - 03.2025
No Degree - N/a
Buena High
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