Cassie Simpson
Onslow Mountain
Summary
Rehabilitation Asssitant, employed as a Mobility Assistant with experience at Nova Scotia Health. Skilled in patient care, rehabilitation, and mobility knowledge. Proven ability to act as a flexible team member, while demonstrating strong interpersonal communication and empathy. Committed to delivering exceptional patient support and improving patient experiences in hospital through effective collaboration and attention to detail.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mobility Assistant
Nova Scotia Health Authority
07.2025 - Current
- Work alongside multiple different Healthcare professionals to provide the best and safest care for our patients
- Mobilize patients who have been admitted into hospital to maintain and build up their strength
Supervisor
Tim Hortons
04.2022 - 08.2024
- Trained and mentored new team members on operational procedures and customer service standards.
- Implemented process improvements that enhanced workflow efficiency during peak hours.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty.
- Ensured compliance with health and safety regulations in all operational activities.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
Certificate - Rehabilitation Assistant
NSCC
AmherstSkills
- Strong interpersonal communication
- Time management skills
- Empathy in patient care
- Attention to detail in documentation
- Conflict resolution strategies
- Knowledge of mobility aids
- Supportive team player
Languages
English
Native or Bilingual
French
Limited Working
Certification
- CPR
- NVCI
- BCLS
Timeline
Mobility Assistant
Nova Scotia Health Authority
07.2025 - Current
Supervisor
Tim Hortons
04.2022 - 08.2024
Certificate - Rehabilitation Assistant
NSCC