Dynamic and detail-oriented individual with extensive experience. Complemented by strong communication skills. Recognized for enhancing customer satisfaction through exceptional service and adaptability in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Domestic Worker, Housekeeping
Western Memorial Regional Hospital
Corner Brook, NL
07.2024 - Current
Assisted with daily household tasks, ensuring cleanliness and organization in living spaces.
Developed strong communication skills while interacting with family members and visitors.
Learned efficient time management to complete cleaning and maintenance tasks promptly.
Adapted to various household routines, demonstrating flexibility in task execution.
Cashier
Shopper's Drug Mart
Corner Brook, NL
02.2024 - 07.2024
Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance satisfaction.
Maintained cleanliness and organization of checkout area, contributing to a positive shopping environment.
Assisted in training new cashiers on operating procedures and customer interaction techniques.
Customer Service
Waterloo Textiles, Ontario
Cambridge, ON
03.2020 - 09.2022
Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
Displayed positive attitude while assisting multiple guests to provide excellent customer service, boosting customer service ratings.
Provided exceptional customer service, addressing passenger concerns promptly and professionally.
Supported customer service, providing informational resources regarding promotions and sales.
Rectionist, Front Desk
Hilton Garden Inn Hotel, Ontario
Cambridge, ON
08.2016 - 06.2019
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked flexible hours across night, weekend, and holiday shifts.
Demonstrated respect, friendliness and willingness to help wherever needed.
Learned and adapted quickly to new technology and software applications.
Education
Preston High School
Cambridge, ON
Skills
Housekeeping techniques
Cleaning expertise
Healthcare facility cleaning
Has superior customer service skills
Excellent communication
Interpersonal and organization skills
Self motivated, assertive and a quick learner to new procedures