Summary
Overview
Work History
Education
Skills
Timeline
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Cassie Mower

Kitchener,ON

Summary

Seasoned Bridal Consultant with 5 years of experience. Determined to create detailed budgets and all types of client needs. Adept at multitasking and motivated to make weddings go smoothly and be cost-effective. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Bridal Consultant

Sophies Gown Shoppe
01.2019 - Current
  • Sold and fitted Product for brides-to-be.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Recommended complementary purchases to customers, increasing revenue.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Manager

Booster Juice
06.2013 - 01.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Certificate - Office Administration

Conestoga College
Online
04.2021

St Marys High School
Kitchener, ON
06.2010

Skills

  • Bridal Appointments
  • Merchandise Receiving and Handling
  • Industry Trends
  • Sales Strategies
  • Meeting Sales Goals
  • Ability to Lift 40 Pounds
  • Inventory Management
  • Gown Selection
  • Merchandising and Display
  • Sales Contracts
  • Operate Cash Register
  • Color Matching Expertise
  • Returns and Exchanges
  • Sizing Recommendation
  • Customer Measuring
  • Constructive Feedback
  • Dressing Room Assistance
  • Register Opening and Closing
  • Wedding Styling
  • Closing Procedures
  • Email Etiquette

Timeline

Bridal Consultant

Sophies Gown Shoppe
01.2019 - Current

Manager

Booster Juice
06.2013 - 01.2019

Certificate - Office Administration

Conestoga College

St Marys High School

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Cassie Mower