Cassie Mhende
Lower Sackville
Summary
Compassionate and dedicated aspiring Social Worker with hands-on experience volunteering in addiction rehabilitation and wellness support. Seeking to further studies to enhance my skills and provide exceptional care to individuals in need. Known for my empathetic approach, strong communication skills, and ability to work collaboratively in diverse, multidisciplinary environments.
Overview
2
2
years of professional experience
Work History
Kitchen Assistant
Kristen’s Kick-a Ice Cream
Cape Town, South Africa
09.2024 - 01.2025
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
- Provided backup support to other staff members during busy periods or staff shortages.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Ensured proper storage of ingredients to maintain freshness and reduce waste.
- Maintained strict compliance with food safety regulations, ensuring high-quality meals for patrons.
- Managed inventory for kitchen supplies, contributing to cost-effective operations.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Volunteer Social Worker
Hope Again Wellness Centre
Potchefstroom, South Africa
09.2022 - 02.2023
- Participated in individual and group counseling sessions to support clients in their recovery journey
- Developed and implemented personalized treatment plans based on client needs and progress
- Facilitated workshops and support groups on topics such as coping strategies, relapse prevention, and healthy lifestyle choices
- Coordinated with medical staff, therapists, and family members to provide comprehensive care for clients
- Maintained accurate and confidential client records, ensuring compliance with relevant regulations
- Assisted in organizing community outreach programs to raise awareness about addiction and mental health issues
Education
Bachelor of Social Sciences - International Studies
IIE MSA
07.2024
Foundation Program - Social Sciences
Monash South Africa
11.2018
Skills
- Strong communication and interpersonal skills
- Proficient in conducting assessments and developing treatment plans
- Experienced in participating in group counseling sessions
- Knowledge of community resources and support services
- Ability to work effectively in multidisciplinary teams
- Compassionate and empathetic approach to client care
- Proficient with Microsoft Office
- Proficient with Microsoft Windows
- Proficient with Google Chrome
- Proficient with MS Edge
- Proficient with Firefox
Languages
English
Native or Bilingual
French
Elementary
Hobbies and Interests
- Volunteer Work
- Writing/Journaling
- Golf
- Reading (Book clubs)
- Debate
Timeline
Kitchen Assistant
Kristen’s Kick-a Ice Cream
09.2024 - 01.2025
Volunteer Social Worker
Hope Again Wellness Centre
09.2022 - 02.2023
Bachelor of Social Sciences - International Studies
IIE MSA
Foundation Program - Social Sciences
Monash South Africa