Cassie Kelly
Calgary,Canada
Summary
Dynamic Advanced Level Hairstylist at Redbloom Salon, skilled in client communication and time management. Proven track record of enhancing customer satisfaction through personalized service and mentoring new stylists. Passionate about hairstyling education, I thrive in fast-paced environments, ensuring quality assurance and a positive client experience.
Overview
11
11
years of professional experience
Work History
Advanced Level Hairstylist
Redbloom Salon
Calgary, Alberta
11.2022 - Current
- Ensure client satisfaction by following Redblooms point of difference system
- Understanding the wants and requests of each individual client and bringing them to fruition.
- Mentor / coach to newer stylists.
- Aspiring hairstyling educator
Receptionist Apprentice Hairstylist
Diva salonspa
Calgary, Alberta
07.2016 - 12.2021
- Welcome clients in a timely manner, offer them a beverage.
- Answer the phone and enquire about client wants, needs, and concerns.
- Clean up after stylists and maintain the salon.
- Prepare the mentors workstations for the next client.
- Look and learn from mentors.
Key Holder
West 49
Rocky View, Alberta
06.2015 - 12.2016
- A fast-paced environment.
- Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
- Build skateboards.
- Merchandise in the store.
- Accept, check in, and place items on the floor.
- Inventory counts.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
Restaurant Manager
Subway
Thunder Bay, Ontario
01.2014 - 05.2015
- Create schedule
- Count inventory / do weekly reports.
- Order the product stock.
- Handle staff and customer concerns
- Train / hire new staff.
Education
Aveda Institute
Calgary, Alberta01.2017
Waterloo Oxford DSS
Baden, Ontario06.2012
Skills
- Time management
- Customer experience
- Constructive criticism
- Goal-oriented
- Driven
- Kind
- Client communication
- Inventory management
- Quality assurance
- Conflict resolution
- Multitasking
- Attention to detail
- Problem-solving
- Proficiency in Word and Excel
- Quick and accurate at typing
Hobbies and Interests
- Kickboxing
- Yoga/spin
- Trying new restaurants
- Going for walks around the city, or in the mountains
Timeline
Advanced Level Hairstylist
Redbloom Salon
11.2022 - Current
Receptionist Apprentice Hairstylist
Diva salonspa
07.2016 - 12.2021
Key Holder
West 49
06.2015 - 12.2016
Restaurant Manager
Subway
01.2014 - 05.2015
Aveda Institute
Waterloo Oxford DSS
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