Summary
Overview
Work History
Education
Skills
Timeline
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Cassie Botelho

Greater Sudbury

Summary

Enthusiastic Pet Care Associate determined to work hard in fast-paced environments. Team-driven and compassionate towards all animals. Ready to tackle new challenges and create personalized play sessions in animal-focused role. I am not only experienced in dog washing and handling, but am known for providing customers with excellent care and treatment. Through my experience in customer service, I have become highly organized and hardworking with good communication and multitasking abilities. Promotes good health with fun, safe and clean environments. Dependably carries out instructions and stays current on schedules.

Overview

4
4
years of professional experience

Work History

Professional Bather

PetSmart
05.2023 - 08.2023
  • Bathed dogs and cats to remove fleas, ticks and other skin parasites.
  • Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items.
  • Reset procedure rooms between appointments and disinfected equipment.
  • Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.

Crew Member

McDonald's
09.2021 - 03.2023
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.

Animal Bather

Leo Et Lea
06.2019 - 08.2019
  • Bathed animals using appropriate equipment, shampoo and other products.
  • Sold products and services offered by promoting and explaining details.
  • Interacted with animal owners in-person and via email, text and phone to answer questions and schedule appointments.
  • Educated guests on feeding and caring for animals and pets.

Education

Undergraduate - Zoology

Laurentian University
Greater Sudbury, ON
06.2024

High School -

O’Neill Collegiate And Vocational Institute
Oshawa, ON
06.2021

Skills

  • Supply Maintenance
  • Knowledge of Cutting Methods
  • Reading Comprehension
  • Teeth Cleaning

Timeline

Professional Bather

PetSmart
05.2023 - 08.2023

Crew Member

McDonald's
09.2021 - 03.2023

Animal Bather

Leo Et Lea
06.2019 - 08.2019

Undergraduate - Zoology

Laurentian University

High School -

O’Neill Collegiate And Vocational Institute

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Cassie Botelho