Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cassie-Ann White

Ottawa,ON

Summary

Accomplished Compensation Advisor and Human Resources Coordinator at the National Research Council of Canada, adept in benefits administration and fostering employee relations. Proven track record in enhancing data integrity and payroll accuracy, alongside collaborative efforts to improve HR processes. Excels in team environments, ensuring seamless compensation services and HR support.

Overview

15
15
years of professional experience

Work History

Compensation Advisor

National Research Council of Canada
Ottawa, Ontario
05.2019 - Current
  • Processing and verification of pay transaction, error free in a timely manner for activities such as; employee set up, salary base, benefits entitlement, salary increases) to changes to payroll data (i.e. terminations, other) in Phoenix.
  • Ensure all the required documents are available prior to the start of processing the pay transition to prevent further delays.
  • Closely monitor all pay cycle reports (i.e. Critical error report, with particular attention to employees not receiving pay or other significant events, is able to reach out to individual employees and offer mitigation measures (i.e. priority payments or emergency salary advances) in a timely manner.
  • Support data integrity with the NRC (Sigma) to quickly update and/or correct employee data errors directly in the system.
  • Responding to clients in a timely and effective manner regarding all compensation-related matters.
  • Meeting our service standards, aligning with the priorities established for compensation services, and communicating them through the compensation generic e-mail account.
  • Keep abreast of trends, changes and training related to compensation services.
  • Attend training sessions and read/review reference material provided by the compensation management team.

Human Resources Coordinator

National Research Council of Canada
Ottawa, ON
04.2010 - 04.2019
  • Updated HR databases with employee changes in position, salary, and personal information.
  • Supported HR projects, such as employee satisfaction surveys and exit interviews.
  • Reviewed resumes submitted by applicants for open positions.
  • Conducted orientation sessions for new employees.
  • Created and maintained internal job descriptions and postings to accurately reflect roles.
  • Managed confidential employee information with discretion and integrity.
  • Compiled and prepared reports and documents pertaining to personnel activities.
  • Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
  • Supported the performance review process by collecting and summarizing employee evaluations.
  • Processed paperwork associated with personnel transactions such as promotions or terminations.
  • Responded to internal and external HR-related inquiries or requests.
  • Created, organized, and maintained employee personnel files to keep sensitive data secure.
  • Posted job announcements and pre-screened applicants to candidates for available positions.
  • Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
  • Participated in HR training and workshops to improve skills and knowledge.
  • Supported recruitment with resume screening, interview scheduling and candidate job offers.
  • Administered employee recognition and reward programs to boost morale and productivity.
  • Completed reports and employment forms.
  • Interpreted and explained human resources policies, procedures or regulations.
  • Conducted exit interviews to gather feedback and identify areas for improvement within the organization.

Education

High School Diploma -

Ecole Secondaire Catholique Cardinal Carter
Aurora, ON
06-2001

Skills

  • Compensation training
  • Benefits administration
  • Employee relations
  • Human resources expertise
  • Teamwork and collaboration
  • Data management
  • Payroll administration

Languages

English
Professional
French
Professional

Timeline

Compensation Advisor

National Research Council of Canada
05.2019 - Current

Human Resources Coordinator

National Research Council of Canada
04.2010 - 04.2019

High School Diploma -

Ecole Secondaire Catholique Cardinal Carter
Cassie-Ann White