Cassidy Wipf
Los Angeles
Summary
Dynamic sales professional with a proven track record, excelling in customer engagement and marketing strategies. Skilled in social media marketing and inventory tracking, I effectively increased revenue through persuasive selling techniques and maintained a calm demeanor while resolving customer issues. Committed to enhancing brand promotion and service quality.
Overview
4
4
years of professional experience
Work History
Depop Seller
Self-employeed
01.2025 - Current
- Provided customers with information on shipment amounts and cost of products through email or online support chat.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Used well- established online selling techniques and procedures to market products on Depop and Tiktok.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
Sales Associate
Bath & Body Works
09.2024 - 12.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Recommended complementary purchases to customers, increasing revenue.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
E-Commerce Product Upload Specialist
Heavenly
03.2023 - 08.2024
- Gathered, organized and input information into digital database.
- Uploaded new products to the website and price adjusted during sales or other seasonal promotions.
- Evaluated customer needs and feedback to drive product and service improvements.
Sales Associate / Stylist
GUESS Factory
11.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
Sales Associate / Stylist
Banana Republic
05.2021 - 04.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Walnut Wood High School
Rancho Cordova, CA05-2020
Skills
- Marketing strategies
- Customer engagement
- Social media marketing
- Cash register management
- Shipping
- Sales techniques
- Calm demeanor
- Verbal and written communication
- Cash handling accuracy
- Brand promotion
- Inventory tracking
- Merchandise display
Timeline
Depop Seller
Self-employeed
01.2025 - Current
Sales Associate
Bath & Body Works
09.2024 - 12.2024
E-Commerce Product Upload Specialist
Heavenly
03.2023 - 08.2024
Sales Associate / Stylist
GUESS Factory
11.2022 - 04.2023
Sales Associate / Stylist
Banana Republic
05.2021 - 04.2022
High School Diploma -
Walnut Wood High School
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