Cassidy Vieira
Whitby
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Waitress/Server
Eggsmart Restaurant
02.2025 - 06.2025
- POS Systems: Tablet for ordering however have experience with note taking at hand
- Cash Handling: Collected billing professionally and accurately with proper change and or gratitude for tip
- Menu Knowledge: Emphasized daily special and made accommodations when necessary i.e, allergy or food preference communicated with chefs
- Soft Skills: Cleaning dining area throughly allowing in-take flow to be seamless and accommodating
- Communication: Strong communication amongst all members involved including staff members and customers
- Customer Service: Strong customer rapport managing peak times well and always providing best service possible to all guests at any given time
- Multitasking: During peak times or opening and closing managing multiple tasks was a key highlight of mine including washroom maintenance, floor and kitchen suites
- Time Management: Prioritizing tables in accordance to first come first serve basis while maintaining their needs during their stay such as drink refills, check in's and ensuring all customers have what they need and being of assistance appropriately
- Teamwork: Collaborative with all team members involved to create a positive work environment where we can better handle tables collectively and maintain store performance a
- Active Listening: Creating small talk with tables and closing with what was discussed in a polite and respectful way i.e daily plans
- Patience and Empathy: I am calm and understanding in situations of conflict by approaching it with a listening year and conflict resolution skills
Dental Assistant
Yorkville Dental Office
03.2022 - 01.2025
- Customer service
Retail Sales Associate
Tip Top Tailors
12.2020 - 02.2022
- Collaborated with team members to maintain store organization, ensuring a pleasant shopping environment and fostering teamwork.
- Monitored inventory levels and conducted stock checks, enabling timely restocking
- Engaged with customers to understand their needs, contributing to a positive shopping experience
- Trained new team members on sales techniques, fostering a cohesive work environment
- Opened and closed store following open and closing duties
- Professional attire and attitude at all times
- Cleaned sales floor and fitting rooms at all times
- Answered phone call with proper etiquette
- Self initiative towards task delegation and maintaining strong work ethic towards above and beyond store performance
Retail Sales Associate
New Steel Body Jewellery
10.2019 - 11.2020
- Reliable and responsible key holder
- Communicated with customer to find jewellery needs and preferences
- Maintained an aesthetically appealing jewellery collection that is organized by size and category
- Stocked inventory and re-ordered for future predictability of sales
- Cashed out customers promptly and neatly packaged their purchase
- Answered incoming phone calls if available and answered questions and/or concerns effectively
- Maintained a professional appearance at all times
- Communicated with managed for questions or concerns
Retail Sales Associate
Bikini Village
01.2019 - 06.2019
- Shipping preparation for online orders with correct labels and preparation
- Following HR floor layout changes carefully and cautiously
- End-of-day cash deposits to the bank and correct closing of all registers
- Closing and open ring duties completed and prepared for current and next day
- Punctual in arrival and flexible to extended hours
- Welcomed customers with a warm a and friendly demeanour while informing them on current store products and discounts
- Cashier with correct attention to billing and exchange or returns following store policies
Sales Floor Associate
Walmart
01.2015 - 08.2018
- Customer service
Education
Dental Assisting -
Durham College
06.2017
High school diploma or GED -
Skills
- Detail-oriented
- Customer service
- Team collaboration
- Communication
- Organizational skills
- Strong multitasking
- Greeting guests
Certification
- Smart Serve, 01/01/25, 01/31/30
- Driving Licence, 11/01/24, 11/30/28
Languages
English
Native or Bilingual
Timeline
Waitress/Server
Eggsmart Restaurant
02.2025 - 06.2025
Dental Assistant
Yorkville Dental Office
03.2022 - 01.2025
Retail Sales Associate
Tip Top Tailors
12.2020 - 02.2022
Retail Sales Associate
New Steel Body Jewellery
10.2019 - 11.2020
Retail Sales Associate
Bikini Village
01.2019 - 06.2019
Sales Floor Associate
Walmart
01.2015 - 08.2018
High school diploma or GED -
Dental Assisting -
Durham College
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