Currently seeking a part-time position within an organization, where I can gain experience and apply my previous transferrable skills to benefit the teams structure.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
3rd Key Holder / Shift Supervisor
Ardene
Sault Ste. Marie, ON
11.2018 - Current
Supervised daily operations, ensuring compliance with company policies and procedures.
Trained and mentored new staff on product knowledge and customer service standards.
Streamlined merchandise restocking procedures for improved efficiency and reduced stock discrepancies.
Implemented visual merchandising standards to create an appealing shopping experience for customers.
Resolved customer inquiries and complaints, fostering positive shopping experiences and loyalty.
Crew Member
Dairy Queen
Sault Ste. Marie, ON
06.2017 - 11.2018
Processed transactions accurately using point-of-sale system.
Maintained cleanliness and organization of service area.
Delivered exceptional customer service through effective communication and teamwork.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Created and decorated ice cream cakes as well as other frozen novelties.