Cassidy Thurston

-Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages

-Prepared specialty drinks such as cappuccinos, lattes and mochas

-Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers

-Trained new team members with positive reinforcement and respectful, encouraging coaching

-Helped management keep adequate supply on hand by notifying of shortages

-Packaged bagels, muffins and other food items for customer purchase

-Minimized spoilage with proper use of first-in-first-out stock procedures

-Operated cash register for cash, check, and credit card transactions with excellent accuracy levels

-Mentored new employees on cashier duties and best practices, improving overall staff performance

-Assisted customers with returns, refunds and resolving transaction issues

-Worked closely with shift manager to solve problems and handle customer concerns

-Maintained current knowledge of store promotions and highlighted sales to customers

-Responded to customer requests for parties, and services we offered

-Resolved customer issues quickly in order to increase customer satisfaction

-Handled cash transactions in an efficient manner

-Maintained a clean and sanitary work space

- Handled and prepared the food that was provided there

- Operated all of the rides and assisted those who used them