Cassidy Saunders
NANAIMO,BC
Summary
Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
9
9
years of professional experience
Work History
Internet Sales Manager
NISSAN OF DUNCAN
Duncan, British Columbia
02.2023 - 09.2024
- Analyzed customer data to identify trends in web traffic, purchases and other behaviors.
- Created reports on website performance metrics such as page views, unique visitors and conversion rates.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Scheduled automotive deliveries with vendors and customers.
- Maintained relationships and followed up with customers.
- Designed promotional campaigns using email marketing automation tools.
ASSISTANT MANAGER / LEAD SERVER / BARTENDER
CATCH KITCHEN & BAR
Richmond, British Columbia
05.2016 - 12.2021
- Organize, delegate, and instruct staff to ensure efficient completion of specific tasks.
- Expedite food and beverages to ensure high quality and timely service to customers.
- Manage and resolve customer complaints efficiently.
- Key holder (Closing Manager)
- Daily Reports & Sales Summary Analytics.
- Ensured compliance with safety regulations and company policies.
Assistant Store Manager
POPEYES SUPPLEMENTS
RICHMOND, BC
12.2018 - 01.2021
- Manage social media accounts and create social media content for daily postings.
- Increased social media following and lead generation converted sales by 75%.
- Scheduling sales calls, emails, meetings, weekly client check-in calls, and sessions.
- Analyze data from social media, client progress stats, marketing strategy, sales, and retention.
- Information-based decision making, adjusting changes to ensure client progress.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
BCRPA PERSONAL TRAINER
DOUGLAS COLLEGE
01.2016 - 01.2017
- BCRPA CERTIFIED PERSONAL TRAINER & FITNESS INSTRUCTOR
- Developed personalized fitness programs for clients based on their individual goals and needs.
- Conducted assessments to evaluate clients' current physical condition, strength, flexibility, and body composition.
- Created nutritional plans that support overall health goals of clients.
Education
Certified Personal Health & Fitness Professional - BCRPA
Prenatal & Postnatal Fitness Instructor - Fit 4 Two
CPR & First Aid Level 'C' - Red Cross
Skills
- Internet Lead Generation
- Lead Generation
- Social Media Management
- Marketing / Content Creation
- Microsoft (Word/Excel/Powerpoint)
- G-Suite / Google Software
- Customer Experience Expert
- Analytical Data entry
- Appointment Scheduling
- CPR & First Aid Level "C"
- Account development
- Inbound Call Management
Languages
English
Native/ Bilingual
French
Limited
References
References available upon request.
Timeline
Internet Sales Manager
NISSAN OF DUNCAN
02.2023 - 09.2024
Assistant Store Manager
POPEYES SUPPLEMENTS
12.2018 - 01.2021
ASSISTANT MANAGER / LEAD SERVER / BARTENDER
CATCH KITCHEN & BAR
05.2016 - 12.2021
BCRPA PERSONAL TRAINER
DOUGLAS COLLEGE
01.2016 - 01.2017
Certified Personal Health & Fitness Professional - BCRPA
Prenatal & Postnatal Fitness Instructor - Fit 4 Two
CPR & First Aid Level 'C' - Red Cross
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