Cassidy Salmon
London,ON
Summary
Proven leader and efficient problem-solver of almost four years, adapts swiftly to high-pressure environments, ensuring quality service and operational excellence. Goal is to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills gained in previous positions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Manager + Bartender
Firehouse Subs / Budweiser Gardens
08.2024 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Improved overall team performance by effectively delegating tasks and providing clear instructions to 3-5 people per shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Supervisor
Tim Hortons
08.2021 - 07.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for 10-15 staff members per shift.
Education
High School Diploma -
Saltfleet District High School
Stoney Creek, ON06.2023
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Punctual and Reliable
- Energetic and Enthusiastic
Languages
English
Native or Bilingual
Spanish
Elementary
French
Limited Working
Certification
CPR Certified as of 2021
Food Handlers Safety Certified as of 2024
SmartServe Certified as of 2023
First Aid Trained as of 2022
Timeline
Shift Manager + Bartender
Firehouse Subs / Budweiser Gardens
08.2024 - Current
Supervisor
Tim Hortons
08.2021 - 07.2024
High School Diploma -
Saltfleet District High School
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