CASSIDY PINEDA
San Diego
Summary
Dynamic server at Lumi, recognized for achieving top sales in competitive environments, and leveraging strong interpersonal skills and data analysis expertise. Proficient in Microsoft Excel and passionate about delivering exceptional service, I thrive in fast-paced settings while fostering team collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Lumi
San Diego
08.2021 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Remained first place for highest sales/ sales comeptitions.
- Took and processed orders efficiently using point-of-sale systems.
- Managed customer inquiries and resolved issues promptly and professionally.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
Bachelor of Science - Business Marketing, Management Information Systems
San Diego State University
San Diego12-2024
Associate in Science for Transfer (AS-T) - Business Administration
Palomar College
San Diego01.2022
Associate Degree in Transfer (AD-T) - Economics
Palomar College
San Diego, CA01.2022
Skills
- Microsoft Excel and SQL database
- Basic Python knowledge
- Marketing principles and research
- Advertising strategies
- Consumer behavior analysis
- Team collaboration
- Interpersonal skills and multicultural competence
Certification
Cisco- Networking Academy, Teaches the principles and practice of designing, building and maintaining networks to support national and global organizations.
Accomplishments
Top Employee receiving 5-star online reviews
Timeline
Server
Lumi
08.2021 - Current
Bachelor of Science - Business Marketing, Management Information Systems
San Diego State University
Associate in Science for Transfer (AS-T) - Business Administration
Palomar College
Associate Degree in Transfer (AD-T) - Economics
Palomar College