Cassidy Montgomery
Wainfleet,ON
Summary
Dedicated and motivated individual with strong interpersonal skills, excellent time management, and problem-solving abilities. Committed to maintaining high productivity and efficiency to contribute to organizational success. Passionate about delivering exceptional results and exceeding expectations. Seeking a full-time position that offers professional challenges.
Overview
10
10
years of professional experience
1
1
Certification
Work History
COMMUNITY JUSTICE WORKER
John Howard Society
2024.05 - 2024.07
- Followed instructions and procedures to complete assigned tasks.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Ran 2 programs, Direct Accountability Program & Community Service Order
- Monitored clients progress by reviewing reports and consistently updating clients case notes
- Maintained organized files and documentation in compliance with legal standards.
- Wrote progress reports and attended court for new referrals and/or current clients
- Completed intake interviews and paperwork.
- Coordinated/helped clients get set up with community volunteer placements
SERVER/MANAGER
DJ's Roadhouse
2015.01 - Current
- Personable, greet customers in a professional and courteous manner
- Advanced throughout job roles in a quick fashion due to quality job performance and ability to execute all tasks in a professional manner
- Handle customer complaints to maintain customer satisfaction
- Mastered the ability to multitask in a fast-paced environment
- Oversaw personal serving section with focus on customer satisfaction, order accuracy and fast-food delivery
- Engage in all restaurant required tasks; cooking, handling, and serving food, preparing restaurant for operating hours, placing take-out orders over the phone, cleaning
- Trained new servers in procedures, menu items and customer service strategies.
CAMP COUNSELLOR
YMCA
2018.01 - 2018.08
- Supervised a group of up to eight children between the age 4-13
- Created and adapted various activities that stimulated and educated the children
- Encouraged and motivated children to participate and succeed in activities
- Created an atmosphere that was enthusiastic and fun while maintaining a safe environment
- Collaborated with other counselors in a respectful manner.
FAMILY NANNY
Nanny
2017.01 - 2021.01
- Created a nurturing environment for two children aged 2 and 1 years old
- Developed extensive knowledge regarding infant and childcare
- Prepared meals that were nutritional and ensured toddler food safety
- Performed light housekeeping duties including cleaning and laundry; as well as supported family by running errands
- Planned and executed fun and educational activities and game play, read stories to encourage early literacy interest and partook in outings for socialization
- Interacted with all family members in an upbeat and compassionate manner.
DAYCARE OWNER & OPERATOR
Cassidee's Chickadee's Childcare
2015.01 - 2017.01
- Gained valuable experience owning and running a small business
- Provided childcare services to 9 children, aged 6 months - 9 years old
- Created and maintained a safe and educational environment for all children
- Organized and executed educational and fun activities that facilitated appropriate play and social behaviors
- Developed and reinforced daily routines and aided in the development of various life skills (e.g., hygiene, eating, play, early academics)
- Observed and documented children's behavior and progress through written and verbal updates in a timely manner; notified parents of potential behavioral issues.
Education
Community and Justice Services Advance Program -
Niagara College
Welland, ON01.2024
Police Foundation Diploma -
Niagara College
Welland, ON01.2020
High School Diploma -
E.L. Crossley Secondary School
Fonthill, ON06.2017
Skills
- Exceptional organizational and critical thinking skills
- Ability to work in a professional manner with diverse populations
- Problem solving and decision-making skills
- Excellent physical condition, agility, and stamina
- Outstanding communication and interpersonal skills
- Integrity and Honesty
Certification
- First Aid and CPR Certified
- Smart Serve Certified
- Police Vulnerable Sectors Check
- Valid G Driver's License and Insured Vehicle
- Mental Health First Aid
- Psychological First Aid
RELEVANT COURSES
- Case Management
- Crisis Intervention
- Computer Applications
- Advanced Law
Volunteer Experience
- Earth Day Clean Ups
- Assistant Basketball & Track Coach
- Welland Basketball Club Scorekeeper
- Organized and Served Church Functions
- Prepared & Cooked for Salvation Army
- Preformed at Retirement Homes, Homeless Organizations and Mental Health Benefits
- Vacation Bible School Volunteer
- Worked with Special Needs Children
- William E. Brown Elementary School Fun Fair Volunteer
- Taught a Leadership Course
Additional Information
Available upon request
Timeline
COMMUNITY JUSTICE WORKER
John Howard Society
2024.05 - 2024.07
CAMP COUNSELLOR
YMCA
2018.01 - 2018.08
FAMILY NANNY
Nanny
2017.01 - 2021.01
SERVER/MANAGER
DJ's Roadhouse
2015.01 - Current
DAYCARE OWNER & OPERATOR
Cassidee's Chickadee's Childcare
2015.01 - 2017.01
Community and Justice Services Advance Program -
Niagara College
Police Foundation Diploma -
Niagara College
High School Diploma -
E.L. Crossley Secondary School
- First Aid and CPR Certified
- Smart Serve Certified
- Police Vulnerable Sectors Check
- Valid G Driver's License and Insured Vehicle
- Mental Health First Aid
- Psychological First Aid
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