Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Resident Care Supervisor
Alexander Health Services
06.2022 - Current
Cultivated a supportive atmosphere for residents, encouraging social engagement and participation in recreational activities.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Implemented innovative solutions to enhance the overall quality of life for residents within the community.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Discussed medical histories with patients in effort to provide most effective medical advice.
Trained aides, delegated assignments and supervised assistants.
Demonstrated strong leadership skills while overseeing a diverse team of caregivers, promoting professional development opportunities as needed.
Safeguarded residents'' well-being with thorough risk assessments and preventative measures to address potential hazards.
Enhanced resident care quality by implementing and maintaining comprehensive care plans.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Ordered all pharmacy supplies and kept check on inventory levels.
Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
Responded promptly to resident concerns, taking swift action to address issues and ensure satisfaction.
Registered Nurse
Alberta Health Services
05.2014 - 10.2022
As a registered nurse I work in many areas of the center and perform many different duties such as:
Working in the admitting area where I perform general health assessments, obtain COVID-19 PCR tests, and initiate treatment plans for patients.
Working in a charge nurse role where I oversee the care and treatments of approximately 1300 patients on a daily basis.
Organizing clinics for doctors/ nurse practitioners
Obtaining telephone orders from on-call physicians
Responding to medical emergencies varying from overdoses, assaults, suicide attempts, to seizures.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Education
Bachelor of Science - Nursing
MacEwan University
Edmonton, AB
05.2016
Skills
Initial Trauma Life Support (ITLS)
Patient Relations
Operating Plans Development
Patient Education
Risk Management
Records Management
Basic Life Support for Health Care Providers (BLS)
Staff Scheduling
Performance monitoring
Patient Education
Regulatory Requirements
Facility Oversight
Healthcare regulations
Certification
Basic and Advanced Footcare Nursing Program - July 2023