Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cassidy Hartnell

Mississauga,ON

Summary

Motivated team member with engaging personality and flexible approach. Upbeat, friendly and adaptable professional with expertise in personnel development, collaboration, and conflict resolution.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Cactus Club Cafe
06.2022 - 04.2023
  • Greet and welcome guests, maintain extensive menu knowledge, upselling and making recommendations, help customers with any dietary concerns or issues
  • Making note of guest's preferred method of food preparation, working alongside kitchen staff to execute guest's orders correctly
  • Ensure guests have a satisfying dining experience, and follow-up by bussing tables and verify a bill or check has the correct items and amount due at the end of the transaction.

Waitress/Hostess

Lone Star Texas Grill
10.2020 - 06.2022
  • Welcome guests, seat guests and manage seating arrangements for entire restaurant, respond to guests inquiries about the menu and company, perform opening and closing duties, and assist fellow team members whenever needed
  • Extensive knowledge with open table software.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Warehouse Worker

FGL Sports
11.2019 - 09.2020
  • Picking and packing retail orders in warehouse setting efficiently and accurately, having time management to reach daily quotas, familiarity with RF system, and ecommerce trained.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Fashion Associate

Zumiez
10.2018 - 03.2019
  • Responsibilities included customer service, fitting room requirements, floor upkeep, and cashing out purchases all while providing a positive shopping experience
  • A use of product knowledge and fashion sense to help customers craft the perfect outfit for any occasion, and creating a personable connection with each guests.

Crew Member

McDonald's
06.2017 - 04.2018
  • Greeted customers and took orders, made various types of drinks and food with accuracy and efficiency, operated the cash register.
  • Worked well with teammates and accepted coaching from management team.

Education

College Diploma - Dental Assisting

Canadian Academy of Dental Health And Community Sciences
Mississauga, ON
12.2023

College Diploma - Pre-Health Sciences

Sheridan College
Brampton, ON
12.2022

High School Diploma -

Cardinal Leger
Brampton, ON
06.2017

Skills

  • Outstanding interpersonal skills
  • Cooperative team member
  • Energetic and motivated
  • Adaptable and Flexible
  • Effective Customer Communication
  • Conflict and Complaint Resolution

Certification

Smart Serve June 2019


Emergency First Aid CPR/AED Level C January 2023


Cardiopulmonary Resuscitation CPR- BLS or HCP January 2023

Timeline

Server

Cactus Club Cafe
06.2022 - 04.2023

Waitress/Hostess

Lone Star Texas Grill
10.2020 - 06.2022

Warehouse Worker

FGL Sports
11.2019 - 09.2020

Fashion Associate

Zumiez
10.2018 - 03.2019

Crew Member

McDonald's
06.2017 - 04.2018

College Diploma - Dental Assisting

Canadian Academy of Dental Health And Community Sciences

College Diploma - Pre-Health Sciences

Sheridan College

High School Diploma -

Cardinal Leger

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Cassidy Hartnell