Cassidy Fermoile
Palm Springs
Summary
Experienced in bartending and customer service, with a background in event-based personal bartending. Demonstrated ability to serve drinks efficiently while managing high-paced environments, including casino floors and pop-up bars during events. Skilled in responsible alcohol service, bar restocking, and anticipating guest needs, contributing to positive customer experiences. Engaged with diverse clientele, utilizing strong communication skills and creative mixology techniques to enhance service delivery.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
Bartender
Spa Girl Cocktails
Palm Springs
04.2022 - Current
- Rehired as personal bartender for events.
Waitress
Agua Caliente Casino Resort & Spa
Rancho Mirage
02.2019 - 04.2022
- I was a waitress for the casino floor. Serving drinks in assigned sections. I also did a pop up bar from time to time on the floor for certain holidays/events and also pop up bars inside The Show for concerts and/or stand up comedy shows etc.
Bartender
Spa Girl Cocktails
Palm Springs
10.2016 - 02.2019
- I met Karen Haines as a regular at Watercress. Her and her husband recruited me to be her personal bartender. My responsibilities were to set up a bar whenever we had events and make drinks along with pouring her very own, chilled martini in a bottle!
Server
Watercress Vietnamese Bistro
Palm Springs
09.2016 - 10.2018
- I started as their hostess. Responsibilities were seating customers fairly for servers, folding silverware and setting up tables. After 3 months of learning everything I could about the restaurant including the menu and drinks, I asked to have a chance at serving. I got the chance to serve the owners family without knowing. Did great and moved up! My responsibilities as server was to make sure they had a great experience. I focused on food allergies, checking in on them at a timely matter and taking on my own regulars.
Laser Liposuction Technician/Nurse
Scar Treatment Recovery
Palm Desert
05.2014 - 09.2016
- I took the classes to be certified as a Laser Liposuction Technician/Nurse at College Of The Desert that was required to work there. I had a schedule with patients daily working 6 days a week. I would do the 3 step procedure of Laser Liposuction which was using two separate tools. One was to open fat cells and the other was to melt down the fat. The third step was then to put them on a machine called Auto-firm which would work out the muscles in the area I did the procedure on. Every new patient, I had to go over the proper steps of seeing fast results.
Education
Certificate of Technical Studies - Cosmetic Procedures
College of The Desert
Palm Desert, CA 09.2013 - 04.2014
Skills
- Happy/ uplifting attitude
- Fast learner
- Fast pace
- Efficient
- Communication skills
- Responsible alcohol service
- Bar restocking
- Outstanding customer service
- Complex Problem-solving
- Creative mixology
- Engaging personality
- Anticipating guest needs
- ABC standards
- Highly reliable
Timeline
Bartender
Spa Girl Cocktails
04.2022 - Current
Waitress
Agua Caliente Casino Resort & Spa
02.2019 - 04.2022
Bartender
Spa Girl Cocktails
10.2016 - 02.2019
Server
Watercress Vietnamese Bistro
09.2016 - 10.2018
Laser Liposuction Technician/Nurse
Scar Treatment Recovery
05.2014 - 09.2016
Certificate of Technical Studies - Cosmetic Procedures
College of The Desert
09.2013 - 04.2014