Summary
Overview
Work History
Education
Skills
Timeline
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Cassidy Doucette

Ottawa,ON

Summary

Observant server with 6 years of experience facilitating fantastic dining experiences. Proficient at creating a positive and memorable dining experience for guests. Fast-learner adept at memorizing menu details and specialty items for enhanced dining experience. Noted for positive attitude and respectful demeanor.

Overview

6
6
years of professional experience

Work History

Food and Beverage Server

Touchstone Grill
07.2022 - Current
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Remained focused, calm and professional during peak rush hours.
  • Adhered to health and safety standards while handling food and beverages.
  • Greeted guests warmly to foster welcoming environment.
  • Demonstrated success in maintaining high level of customer satisfaction.
  • Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Private Server/Party Host

Danna Horwood
06.2020 - 08.2022
  • Decorated and set tables in accordance with party themes and age groups.
  • Planned parties according to customer specifications.
  • Prepared and served food and drinks to guests, meeting hygiene and safety standards.
  • Took information about guests' party size, led to seating and offered menus.
  • Recruited and managed volunteers to deliver party setup, cleanup and general support.
  • Assisted in the preparation of food and beverages for large parties.

Private Residential Cleaning

Chrissy's Cleaning Service
07.2017 - 08.2022
  • Used time management and efficient cleaning methods to meet deadlines.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Dietary Aide

Castle Peak Retirement Home
09.2017 - 07.2019
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Followed all food safety regulations while preparing meals for patients.

Food and Beverage Server

Muskobillys Tap & Grill
07.2017 - 08.2018
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Remained focused, calm and professional during peak rush hours.
  • Adhered to health and safety standards while handling food and beverages.
  • Greeted guests warmly to foster welcoming environment.

Education

Honours Bachelor of Social Sciences - With A Major in Criminology And A Minor in Law

University of Ottawa
Ottawa, ON
05.2023

Skills

  • Proper Storage Procedures
  • Financial Transactions
  • Workflow Coordination
  • Customer Needs Assessments
  • Sales Strategies
  • Cleanliness Standards
  • Guest Satisfaction
  • Smart Serve Certified

Timeline

Food and Beverage Server

Touchstone Grill
07.2022 - Current

Private Server/Party Host

Danna Horwood
06.2020 - 08.2022

Dietary Aide

Castle Peak Retirement Home
09.2017 - 07.2019

Private Residential Cleaning

Chrissy's Cleaning Service
07.2017 - 08.2022

Food and Beverage Server

Muskobillys Tap & Grill
07.2017 - 08.2018

Honours Bachelor of Social Sciences - With A Major in Criminology And A Minor in Law

University of Ottawa

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Cassidy Doucette