Cassidy Degenstein
Bow Island,AB
Summary
To join a positive environment and further develop administrative skills.
Overview
7
7
years of professional experience
Work History
Registries Agent
Western Financial Group
03.2023 - Current
- Provided exceptional customer service, addressing concerns professionally and promptly resolving issues that arose during transactions.
- Collaborated with team members to ensure consistency in service quality and adherence to procedures.
- Increased revenue collection by diligently monitoring transaction fees and handling payments professionally.
- Safeguarded sensitive customer data by adhering to strict confidentiality policies and practices, ensuring the privacy of clients was protected at all times.
- Assisted customers in completing required forms accurately, ensuring all documentation was completed correctly before submission.
Administrative Office Assistant
Jayco Builders Inc.
05.2022 - 02.2023
- Match invoices with purchase orders, keep track of WCB and COI forms, filing, book hotels, keep track of inventory and reordering, send out cheques, set up credit card authorization forms, digitize safety forms, create spreadsheets.
Casual Scheduler
REDI Enterprises Society
03.2022 - 06.2022
- Schedule around 80 active employees for 24/7 shift work, handle sick call ins and vacation time, make the schedule ahead of months, make sure staff is aware of their training days by putting them into the schedule and finding them coverage.
COVID-19 Screener
Bow Island Health Centre
05.2021 - 06.2022
Nutrition Services
Bow Island Health Centre
06.2017 - 08.2020
Education
Administrative Office Management Diploma -
Medicine Hat College
Medicine Hat, AB04.2022
Administrative Office Professional Certificate -
Lethbridge College
Lethbridge, AB04.2021
DIPLOMA -
Senator Gershaw School
Bow Island, AB06.2018
Skills
- Dedicated
- Punctual
- Great at multitasking
- Client Confidentiality
- Proficient in Microsoft
- Strong Organization
- Goal Setting and Achievement
References
References available upon request
Timeline
Registries Agent
Western Financial Group
03.2023 - Current
Administrative Office Assistant
Jayco Builders Inc.
05.2022 - 02.2023
Casual Scheduler
REDI Enterprises Society
03.2022 - 06.2022
COVID-19 Screener
Bow Island Health Centre
05.2021 - 06.2022
Nutrition Services
Bow Island Health Centre
06.2017 - 08.2020
Administrative Office Management Diploma -
Medicine Hat College
Administrative Office Professional Certificate -
Lethbridge College
DIPLOMA -
Senator Gershaw School
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